ServiceNow Development Manager

3 weeks ago


Jacksonville, Florida, United States LotSolutions, Inc. Full time

Job Title: ServiceNow Development Manager

Job Summary:

We are seeking a highly skilled ServiceNow Development Manager to lead our technical efforts in enhancing existing workflows, creating new workflows, and resolving bugs. As a key member of our team, you will be responsible for integrating underlying transaction systems and data sources through Integration Hub, supporting the Customer Service Management and Financial Service Management modules, as well as scoped applications.

Key Responsibilities:

  • Lead the technical efforts to enhance existing workflows and create new workflows.
  • Responsible for integrating underlying transaction systems and data sources through Integration Hub.
  • Oversee a team of direct and indirect reports, primarily focusing on insurance-related applications.
  • Participate in the development work while mentoring other developers who are eager to learn ServiceNow development.
  • Manage the development of additional features and enhancements to the FSO suite of modules, including CSM, Next Gen Experience, ATF, Change, APP Engine, UI Builder, Flow Designer, Decision Builder, Integration Hub, and Performance Analytics.
  • Work extensively in Integration Hub on external integrations in partnership with the data engineering team using Web Services over SOAP, REST, and Graph.
  • Creation of design documents, test cases, and unit testing, and regression suites.
  • Work with the Product Manager to manage the backlog and prioritize work.
  • Create an agile environment and allocate work accordingly amongst the team.
  • Ability to architect with security up front is a must.

Requirements:

  • 5+ years of ServiceNow development experience.
  • 2+ years of management experience.
  • ServiceNow Certified Application Developer.
  • Experience with ServiceNow Financial Services Module and CSM.
  • Strong JavaScript skills, with a preference for React experience.
  • Experience managing integration with multiple systems through Integration Hub.

Additional Information:

We offer a full benefit package including medical, dental, life, vision, company-paid short/long-term disability, 401(k), tuition assistance, and more.



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