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Operations Manager

2 months ago

Daytona Beach, Florida, United States Domino's Pizza LLC Full time

Job Responsibilities

As the Operations Manager, you will oversee all activities during your shift. This encompasses managing cost efficiency, inventory oversight, cash management, and fostering customer relationships. You are expected to lead by example and adhere to all policies and procedures consistently, while also ensuring your team does the same. Key responsibilities include: staffing, documentation, financial controls, food management, adherence to schedules, maintaining a professional image, ensuring compliance with standards, delivering exceptional customer service, and managing attendance and punctuality.

General Responsibilities for All Team Members

• Operate all necessary equipment.

• Stock ingredients from the delivery area to storage and work areas.

• Prepare food products.

• Handle and process phone orders.

• Conduct inventory checks and complete related paperwork.

• Maintain cleanliness of equipment and the facility on a daily basis.

Training

Comprehensive orientation and on-the-job training will be provided.

Communication Skills

• Ability to understand and provide accurate written instructions.

• Proficient verbal communication skills for interacting with customers and team members, both in person and over the phone.

Essential Functions/Skills

• Proficient in basic arithmetic operations (addition, subtraction, multiplication, division) with the ability to use a calculator.

• Capability to provide accurate monetary change.

• Strong verbal, written, and telephone skills for processing orders.

• Good motor coordination to perform precise movements quickly and accurately.

• Competence in entering orders using a computer keyboard or touch screen.

Work Environment

EXPOSURE TO:

• Varied and sometimes challenging weather conditions when performing outdoor tasks.

• In-store temperatures ranging from 36 degrees in coolers to over 90 degrees in certain areas.

• Sudden temperature changes in work areas.

• Food odors and potential exposure to cornmeal dust.

• Cramped spaces, including walk-in coolers.

• Hot surfaces and tools, with temperatures reaching 500 degrees or higher.

• Sharp edges and moving mechanical parts.

SENSING:

• Communication via telephone and the need for near and mid-range vision for various in-store tasks.

• Depth perception and the ability to distinguish between hot and cold surfaces.

Temperaments

The role requires the ability to lead activities, perform repetitive tasks, work independently and collaboratively, manage stress, adhere to strict quality standards, engage with customers, analyze data, and make informed decisions.

Physical Requirements

• Most tasks are performed while standing, with walking surfaces including ceramic tile and linoleum.

• Occasional walking for short distances.

• Paperwork is typically completed while seated at a desk or table.

• Lifting of bulk product deliveries, which may weigh up to 50 pounds.

• Carrying items such as large cans and trays of pizza dough.

• Pushing and pulling trays on dollies.

• Climbing stairs or ladders infrequently for maintenance tasks.

• Bending and stooping for various tasks throughout the day.

• Continuous reaching for items at various heights.

• Frequent use of hands for various tasks, including food preparation and equipment operation.

Requirements
  • Must be at least 18 years old.
  • Management experience is required.
  • Reliable transportation is necessary.
  • Flexibility in shift scheduling.
  • Basic math, money handling, and computer skills are essential.
Company Overview

At Domino's Pizza, we prioritize our people as our most valuable asset. We provide employment opportunities within our franchise stores, offering a unique experience in the industry.