Assistant Community Manager

4 weeks ago


Charlotte, North Carolina, United States Apartment Management Consultants Full time
Job Title: Assistant Manager

We are seeking a highly skilled and motivated Assistant Manager to join our team at Apartment Management Consultants.

The Assistant Manager will provide support and assistance to the Community Manager in overseeing and managing the financial and operational facets of the community.

Key Responsibilities:

  • Oversee file management and run assigned reports
  • Utilize proper customer service and sales techniques to ensure an efficient and courteous response to all resident requests
  • Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy
  • Communicate with outside legal counsel during the eviction process
  • Finalize move in/out and renewals files and enter data into property management software
  • Oversee resident renters insurance procedure
  • Collect deposits and process future residents' applications
  • Ensure the model/target apartments are ready for show and maintain a clean workspace
  • Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies
  • Maintain contact with all apartment locator services and local businesses to provide informational material
  • Shop surrounding or competing properties and conduct outreach marketing
  • Develop and maintain on-going resident retention programs
  • Report unusual or extraordinary circumstances regarding the property or residents
  • Maintain a professional appearance and conduct at all times

Requirements:

  • Customer service experience
  • 6 months experience in the property management industry
  • Strong communication skills both written and verbal
  • The ability to remain professional and courteous in a fast-paced working environment
  • Organization skills with strong attention to detail

Benefits:

  • Full-time $20.00 to $24.00 per hour
  • Vacation & Sick Time for Full & Part-Time Employees
  • Health and Wellness Programs
  • Empower 401K and Roth IRA- Including Free Financial Advisors and Employer Match
  • 9 Paid Holidays per year
  • Employee Referral Incentives
  • Bonus and Commission Opportunities
  • Employee Rent Discount Program
  • Professional Development Training
  • Medical, Dental, Vision, Life, Accident, Critical Illness, Hospital Indemnity, and Short-Term Disability coverage is available

Apartment Management Consultants is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity), age, disability or genetic information. Candidates will be required to pass a background and drug screening. A conviction will not necessarily disqualify a candidate from employment. Qualified Applicants with arrest or conviction records will be considered for employment.



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