Community Association Liaison

4 weeks ago


Charlotte, North Carolina, United States Community Association Management Full time
Job Description

As a key member of our Community Association Management team, the Association Coordinator plays a vital role in building and sustaining relationships with HOA Board Members. This position requires a comprehensive understanding of governing documents, State Specific Laws, property management contracts, financials, and the specific needs of Associations.

Key Responsibilities:
  • Work under the direction of the Association Coordinator Team Lead to meet guidelines of Board of Directors.
  • Assist the Board of directors daily with general questions regarding financials, homeowner accounts, and approved vendors.
  • Respond to all external and internal clients within a four hour turnaround period.
  • Monitor compliance with rules and regulations of the association.
  • Assist the Board with occasional mailing of compliance/violation letters.
  • Review and approve invoices for payment in a timely manner.
  • Coordinate preparation of notices and required documentation for annual meetings of the Association.
  • Assist in the preparation of annual reports and budgets for the associations assigned.
  • Track all architectural requests made by homeowners and submit to Board or ARC for review.
  • May assist with vendor management and preparation of reports and insurance claims for damages to Association property.

Requirements:
  • Detail oriented; Highly organized
  • Excellent time management
  • Excellent Customer Service Skills
  • Ability to prioritize
  • Excellent verbal and written skills
  • Ability to multi-task
  • Must represent the organization in a positive and professional manner
  • Works well in a team environment
  • Able to work with a diverse group of people

Benefits:
  • Medical
  • Dental
  • Vision
  • Life
  • 401K
  • PTO


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