Peak Living Community Manager
3 weeks ago
Peak Living is seeking a qualified Community Manager to support and assist in all aspects of community operations.
As a Community Manager, you will be responsible for supervising community associates, supporting and participating in fulfilling customer service and leasing standards, and responding to resident requests promptly and courteously.
Key Responsibilities:
- Supervise and support community associates in their roles.
- Support and participate in fulfilling customer service and leasing standards.
- Respond to resident requests and provide solutions to resolve resident issues.
- Direct all marketing efforts to attract new residents and retain existing ones.
- Assist in preparing paperwork for new and renewal lease agreements.
- Determine lease renewal rates and assist in delivering renewal letters to secure renewals.
- Recommend rental rate adjustments or concessions to the Regional Manager to increase rental activity.
- Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents, and implement procedures for collecting on delinquencies.
- Prepare weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets.
- Direct the organization of community resident activities, preparing newsletters, and maintaining resident loyalty and retention programs.
- Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
- Research and shop the competition to ensure that rental rates, concessions, security deposits, etc. align with market conditions.
- Collect, post, and deposit rents/security deposits and other community income daily.
Requirements:
- A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
- A high school diploma or equivalent is required.
- College education, CAM or ARM certification preferred.
- Valid driver's license.
- Ability to communicate in English.
Why Work with Peak Living:
- 3 Weeks of Paid Time Off (PTO)
- 10 Paid Holidays + 3 Floating Holidays
- Medical, Dental, and Vision Plans
- 401k matching
- Employee Referral Bonus Program
- Employee Assistance Program
- Employee Appreciation Events
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