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Restaurant Operations Manager

2 months ago

Rockford, Illinois, United States FurstProfessionals Full time
About Us

FurstProfessionals is a dynamic and innovative restaurant concept that combines killer beats, delicious food, and good vibes to create an unforgettable experience for our guests. We're seeking a seasoned General Manager to join our team and help us build a legendary brand.

Position Overview

As our General Manager, you'll be the heartbeat of our operation, responsible for mixing the perfect blend of operations, creativity, and leadership. You'll help us build and promote a brand that's all about community, teamwork, and culture. From managing daily operations to developing new revenue streams, you'll be the one keeping it all in sync.

Key Responsibilities
  • Brand Amplification
    • Craft and execute strategies that put our brand on the map and in the hearts of our guests.
    • Be the face of our brand, promoting us at events, on social media, and in the media.
    • Spin up innovative marketing campaigns and promotions that resonate with our crowd and keep them coming back for more.
  • Operations
    • Keep the daily operations running smoothly.
    • Ensure we're always on point with health, safety, and cleanliness standards.
    • Own the budget, P&L, and financials, turning up the profit and keeping costs down.
    • Manage inventory like a pro, so we're always stocked and ready to rock.
    • Turn up the volume on revenue streams with catering, takeout, delivery, and special events.
    • Hunt down new business opportunities and collaborations.
    • Strategize ways to increase sales.
  • Team Leadership
    • Recruit, train, and lead a squad that's as passionate about this place as you are.
    • Build schedules that keep the energy high and labor costs low.
    • Create a culture of collaboration, creativity, and continuous improvement.
  • Guest Experience
    • Make sure every guest leaves happy, satisfied, and ready to rave about us.
    • Handle any guest issues like a pro, turning negatives into positives.
    • Develop loyalty programs and strategies that turn first-timers into lifers.
Qualifications
  • You've been in the game before, as a General Manager or in a similar role in the restaurant/hospitality scene.
  • You've got a deep understanding of restaurant operations, budgeting, and P&L.
  • You're a natural-born leader who can inspire and manage a diverse team.
  • You know how to build a brand and make it pop, both online and IRL.
  • You thrive in a fast-paced environment and can juggle multiple tasks without dropping the ball.
  • You're passionate about creating unforgettable experiences for guests.
  • You're tech-savvy, with knowledge of restaurant management software and POS systems.
Perks
  • Competitive salary plus bonuses that reward your hustle.
  • Medical benefits, life insurance, 401k plan because we've got your back.
  • Opportunities to grow with us, personally, professionally, and creatively.
  • Staff discounts and exclusive perks because we're all in this together.