Restaurant Host Position
2 weeks ago
At Gorman & Company, we are seeking a skilled Restaurant Host to join our team at the Embassy Suites in Rockford, IL. As a Restaurant Host, you will be responsible for ensuring a seamless dining experience for our guests. Your duties will include checking the reservation book, notifying the manager of large parties, and distributing reservations among servers. You will also be responsible for answering phone calls politely and welcoming guests in a warm and friendly manner. Additionally, you will be responsible for seating guests, managing the seating chart, and monitoring restaurant activity to determine seating and dining flow. If a customer has any questions, it is your responsibility to answer them accurately. Therefore, you must have complete knowledge of all food and beverage menus, including ingredients, preparation, and prices. You will also be responsible for greeting guests at the entrance, introducing yourself, and never walking more than three paces in front of them. Once at the table, you will pull out the chairs for the ladies first and then any other guests you can accommodate. Once the guests are seated, you will hand them the menu and tell them who their server will be. On departure of a guest, you must make contact with them, ask them how their evening was, and say good-bye. If there are any complaints, you must retrieve a manager or supervisor immediately.
Requirements
- Previous experience as a Restaurant Host
- Knowledge of food and beverage menus
- Excellent customer service skills
- Dependability and regular attendance
- Ability to work evenings and weekends
Why Work With Us
- Competitive Pay - $14/hr
- 401K+ Match (up to 6%)
- 9 Paid Holidays
- Quarterly Attendance Bonus
- Team Member Development & Training
- DEI Committee and Culture Club Committee dedicated to making your employee experience great
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Restaurant Host Position
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Rockford, Illinois, United States Gorman & Company Full timeRestaurant Host Job DescriptionAt Gorman & Company, we are seeking a skilled Restaurant Host to join our team at the Embassy Suites in Rockford, IL. As a Restaurant Host, you will be responsible for ensuring a seamless dining experience for our guests. Your duties will include checking the reservation book, notifying the manager of large parties, and...
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