Restaurant Operations Manager
4 weeks ago
Zubha Pop Foods LLC is a dynamic and fast-paced food industry leader.
Our Restaurant Operations Manager will play a key role in ensuring the success of our restaurants, providing exceptional customer experiences, and driving sales growth.
As a Restaurant Operations Manager, you will be responsible for leading a team of Shift Leaders and team members, providing coaching and development opportunities, and driving operational excellence.
Essential Functions
- Develop and implement strategies to improve customer satisfaction and loyalty
- Lead and manage a team of Shift Leaders and team members
- Drive sales growth and revenue through effective marketing and sales strategies
- Monitor and analyze sales data and customer feedback to inform business decisions
Responsibilities
- Coach and develop Shift Leaders and team members to provide exceptional customer service
- Lead and participate in team huddles to discuss sales goals, customer feedback, and operational performance
- Monitor and control labor costs, inventory levels, and waste to ensure profitability
- Implement and maintain quality control and food safety procedures
- Ensure compliance with company policies, procedures, and regulatory requirements
- Develop and implement strategies to improve customer satisfaction and loyalty
- Partner with the restaurant General Manager to plan and execute marketing and sales initiatives
Requirements
- 5+ years of experience in a restaurant or food service management role
- Proven track record of driving sales growth and improving customer satisfaction
- Strong leadership and coaching skills
- Excellent communication and interpersonal skills
- Ability to analyze data and make informed business decisions
Estimated Salary
$60,000 - $80,000 per year, depending on experience and qualifications.
Benefits
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Discounted meals and merchandise
- Team member recognition and rewards programs
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