Client Service Representative

1 week ago


New Smyrna Beach, Florida, United States Jackson Hewitt Full time
Job Title: Client Service Associate

At Jackson Hewitt, we are seeking a highly motivated and customer-focused Client Service Associate to join our team. As a Client Service Associate, you will play a critical role in providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Greet all potential clients with a friendly and professional demeanor, creating a welcoming atmosphere for our clients.
  • Engage in conversation with potential clients to share information about Jackson Hewitt's services and promotions, building trust and rapport.
  • Quickly and accurately verify and enter customers' personal and Form W-2 information into Jackson Hewitt's proprietary software, ensuring accuracy and efficiency.
  • Assist with scheduling tax preparation appointments, ensuring seamless communication and coordination.
  • Monitor client flow at the location and keep clients engaged during periods of wait time, maintaining a positive and productive environment.

We are committed to providing a supportive and inclusive work environment that fosters growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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