Property and Casualty Client Service Representative

4 days ago


Deerfield Beach, Florida, United States Alera Group Full time
Client Service Representative - Property and Casualty

Alera Group Midwest, a leading insurance provider, is seeking a skilled Client Service Representative to join their Property and Casualty team.

Key Responsibilities:
  • Assist Account Managers and Producers with the servicing of assigned Business Accounts
  • Provide superior day-to-day client service by anticipating client needs and responding to client, producer, and account manager questions and issues in a timely manner
  • Order and process change requests with an emphasis on Business Insurance Risk Management
  • Prepare and process ID cards, binders, evidence of property, and other certificate of insurance requests
  • Process and document cancellations and reinstatements
  • Process and bill premium audits
  • Prepare and bill bonds when required
  • Assist with preparation of renewal exposure workbooks
  • Create first draft of renewal proposals
  • Organize insured's copies of new and renewal policies for delivery to client
Requirements:
  • High School diploma or equivalent
  • Bachelor's degree preferred, but not required
  • 1-2 years of Commercial Lines Agency experience in a highly automated, risk management-focused environment
  • Illinois Property and Casualty license or obtain within 60 days of hire
  • Proficiency in Microsoft Office Products with Word and Excel
  • Excellent organizational, interpersonal, communication skills, and ability to work in a team environment
What We Offer:
  • Comprehensive benefits to employees, including medical, dental, STD, LTD, and life insurance
  • 401k plan
  • Paid time off
  • Equal opportunity employer


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