Property and Casualty Client Service Representative
4 days ago
Alera Group Midwest, a leading insurance provider, is seeking a skilled Client Service Representative to join their Property and Casualty team.
Key Responsibilities:- Assist Account Managers and Producers with the servicing of assigned Business Accounts
- Provide superior day-to-day client service by anticipating client needs and responding to client, producer, and account manager questions and issues in a timely manner
- Order and process change requests with an emphasis on Business Insurance Risk Management
- Prepare and process ID cards, binders, evidence of property, and other certificate of insurance requests
- Process and document cancellations and reinstatements
- Process and bill premium audits
- Prepare and bill bonds when required
- Assist with preparation of renewal exposure workbooks
- Create first draft of renewal proposals
- Organize insured's copies of new and renewal policies for delivery to client
- High School diploma or equivalent
- Bachelor's degree preferred, but not required
- 1-2 years of Commercial Lines Agency experience in a highly automated, risk management-focused environment
- Illinois Property and Casualty license or obtain within 60 days of hire
- Proficiency in Microsoft Office Products with Word and Excel
- Excellent organizational, interpersonal, communication skills, and ability to work in a team environment
- Comprehensive benefits to employees, including medical, dental, STD, LTD, and life insurance
- 401k plan
- Paid time off
- Equal opportunity employer
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