Client Service Representative
1 day ago
Vaco is seeking a highly skilled Client Service Representative to join our team in West Palm Beach. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales growth through relationship building and account management.
Key Responsibilities- Provide top-notch customer service to existing clients, handling calls, questions, and concerns in a professional and timely manner.
- Source new leads and conduct cold calls to identify business opportunities and expand our client base.
- Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their goals.
- Stay up-to-date on product offerings and classes, ensuring accurate information is provided to clients and prospects.
- Meet and exceed monthly and yearly sales targets, driving revenue growth and contributing to the company's success.
- Cross-sell products and services to existing clients, identifying opportunities to increase revenue and enhance the client experience.
- Ensure a high level of customer satisfaction, responding promptly to client inquiries and resolving issues in a professional manner.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
- Excellent customer service skills, with a focus on providing a positive experience for clients.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong problem-solving skills, with the ability to think critically and resolve complex issues.
- Proficient in Microsoft Office, with experience using CRM software a plus.
Vaco is committed to providing a dynamic and supportive work environment, with opportunities for growth and development. As a Client Service Representative, you will have the chance to work with a talented team, develop your skills, and contribute to the company's success.
We value diversity and inclusion, and welcome applications from candidates of all backgrounds. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.
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