Client Service Representative

1 day ago


West Palm Beach, Florida, United States Vaco Full time
Job Summary

Vaco is seeking a highly skilled Client Service Representative to join our team in West Palm Beach. As a key member of our team, you will be responsible for providing exceptional customer service and driving sales growth through relationship building and account management.

Key Responsibilities
  • Provide top-notch customer service to existing clients, handling calls, questions, and concerns in a professional and timely manner.
  • Source new leads and conduct cold calls to identify business opportunities and expand our client base.
  • Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their goals.
  • Stay up-to-date on product offerings and classes, ensuring accurate information is provided to clients and prospects.
  • Meet and exceed monthly and yearly sales targets, driving revenue growth and contributing to the company's success.
  • Cross-sell products and services to existing clients, identifying opportunities to increase revenue and enhance the client experience.
  • Ensure a high level of customer satisfaction, responding promptly to client inquiries and resolving issues in a professional manner.
Requirements
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Excellent customer service skills, with a focus on providing a positive experience for clients.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong problem-solving skills, with the ability to think critically and resolve complex issues.
  • Proficient in Microsoft Office, with experience using CRM software a plus.
What We Offer

Vaco is committed to providing a dynamic and supportive work environment, with opportunities for growth and development. As a Client Service Representative, you will have the chance to work with a talented team, develop your skills, and contribute to the company's success.

We value diversity and inclusion, and welcome applications from candidates of all backgrounds. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.



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