Veterinary Hospital Client Service Representative
1 week ago
At Sevneurology, we are dedicated to providing exceptional care to our patients and their families. Our team of experts is passionate about helping pets recover from neurological conditions and live happy, healthy lives.
Job Title: Client Service RepresentativeWe are seeking a highly skilled and compassionate Client Service Representative to join our team. As a Client Service Representative, you will be the first point of contact for our clients, providing exceptional customer service and support.
Key Responsibilities:- Provide exceptional customer service to clients, responding to their inquiries and concerns in a timely and professional manner.
- Assist clients with scheduling appointments, medication refills, and other requests.
- Maintain accurate and up-to-date client records, including medical history and contact information.
- Communicate effectively with clients, veterinarians, and other healthcare professionals to ensure seamless care for our patients.
- Participate in ongoing education and training to stay up-to-date on the latest developments in veterinary neurology.
- 3+ years of experience in a customer service or healthcare setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- High school diploma or equivalent required; bachelor's degree preferred.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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