Delivery Manager for Alternative Investments
7 days ago
iCapital is a pioneering fintech company that empowers the world's alternative investment marketplace. Our innovative platform has revolutionized how advisors, wealth management firms, asset managers, and banks assess and recommend tailored public and private market strategies for their high-net-worth clients.
We serve approximately $202 billion in global client assets invested in 1,655 funds. Notably, we have been recognized as one of the Forbes Fintech 50 companies for seven consecutive years (2018-2024) and have been selected twice by Forbes to its list of Best Startup Employers (2021-2023).
About the Opportunity
We are looking for an accomplished Vice President to lead our Platform Operations team. This role involves overseeing the delivery of technical and operational requirements for our alternative investments business. The successful candidate will be responsible for leading a team focused on operational excellence, technical operations, and support.
This position plays a crucial role in ensuring the quality and efficiency of our recurring platform operations and technical aspects of the platform while prioritizing a client-centric approach. Key duties include leading a team responsible for executing day-to-day platform operations, managing a portfolio of alternative investment clients, and addressing escalations to guarantee timely resolutions to support robust client relationships.
Key Responsibilities
- Lead a team responsible for executing day-to-day platform operations.
- Manage a portfolio of alternative investment clients.
- Address escalations and resolve issues promptly.
Requirements
The successful candidate will possess 10+ years of experience in platform operations or a comparable function within fintech, financial services, or SAAS, preferably in a growth-stage platform. They should also have a proven track record of managing a small technology and operations-oriented team in a growth-stage environment. Furthermore, they must demonstrate expertise in process improvement and/or complex deliverables within fintech, financial services, or SaaS space.
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