Director of Technical Operations

6 days ago


Greenwich, Connecticut, United States iCapital Full time
Key Responsibilities
  • Lead a team responsible for the execution of day-to-day platform operations for the alternative investment business, providing training and guidance on processes, quality control, and adherence to operational standards.
  • Manage a dedicated book of alternative investment clients, ensuring high-quality deliverables for recurring business activities such as fund launches, platform configurations, technical operations, and ongoing support.
  • Oversee and resolve escalations to ensure timely responses to support strong client relationships, working cross-departmentally with several internal teams.


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