Fintech Operations Manager

3 weeks ago


Greenwich, Connecticut, United States iCapital Full time
About the Role

iCapital is seeking an experienced professional to lead our Platform Operations team. This individual will oversee the delivery of technical and operational requirements for our alternative investments business. The ideal candidate will thrive in a fast-paced environment with a focus on continuous process improvement.

Responsibilities
  • Lead a team responsible for the execution of day-to-day platform operations for the alternative investment business.
  • Manage a dedicated book of alternative investment clients ensuring high-quality deliverables for recurring business activities such as fund launches, platform configurations, technical operations, and ongoing support.
  • Oversee and resolve escalations to ensure timely responses to support strong client relationships.


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