Patient Care Representative

3 weeks ago


SaintBauzilledePutois, Occitanie, United States The Cannabist Full time
Reports to: Manager, Retail Operations; Supervisor, Retail Operations

Position Overview

The role of a Retail Associate is to provide essential guidance and support to patients seeking medical cannabis solutions. This position emphasizes delivering patient care with empathy, professionalism, and compassion, while consistently embodying our vision, mission, and values. It is crucial to ensure that patients receive the appropriate medicinal products tailored to their specific health needs.
Job Description

We are looking for a dedicated Full-Time Retail Associate who is passionate about delivering quality medicine and an exceptional patient care experience. This individual will align with the Company's core values and culture, working closely with the leadership team at the dispensing facility. The Retail Associate will report directly to the Retail Operations Manager and Retail Operations Supervisor.

Minimum Qualifications (Skills, Knowledge & Abilities):
  • A minimum of three years of experience in retail operations, including familiarity with point of sale systems and Microsoft Office applications.
  • A strong enthusiasm for managing all facets of retail operations, compliance, and inventory management.
  • Outstanding consulting abilities.
  • Exceptional interpersonal skills, particularly in active listening.
  • Proficient written and verbal communication skills in English and Spanish, along with effective non-verbal communication.
  • Detail-oriented with a consistent ability to follow instructions accurately.
  • Strong organizational and prioritization skills.
Travel %: 0

FLSA status: Non-exempt

Additional Abilities Required:
  • While performing the responsibilities of this role, the employee must be able to stand, walk, or sit for extended periods, utilize hands for manual tasks, and lift or move items weighing up to 10 pounds (or more with assistance). Effective verbal communication with colleagues, customers, and vendors is essential. The work environment typically has a moderate noise level.
  • Note: This job description does not limit the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be provided in appropriate circumstances to enable individuals to perform essential job functions.
About The Cannabist The Cannabist is a leading provider of cannabis products and services, committed to delivering high-quality offerings to both medical and adult-use markets. The company is recognized for its extensive benefits, continuous training opportunities, and dedication to diversity, equity, and inclusion, both internally and with external partners.

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