Patient Care Specialist

3 days ago


SaintBauzilledePutois, Occitanie, United States Vengroff Williams Full time
About the Role

Vengroff Williams is a leading business-services provider, and we're seeking a skilled Customer Service Representative - Patient Care Specialist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities
  • Customer Service: Provide timely and effective support to patients, addressing their inquiries and concerns in a professional and courteous manner.
  • Product Knowledge: Maintain up-to-date knowledge of our company's products and services to effectively educate patients and provide recommendations.
  • Communication: Respond to patient inquiries via email and phone, providing clear and concise information to resolve issues.
  • Documentation: Accurately document patient information and feedback for future reference.
  • Team Collaboration: Work collaboratively with cross-functional teams to ensure seamless delivery of services.
Requirements
  • Education: High school diploma or equivalent.
  • Language Skills: Fluency in Spanish or French is a plus.
  • Technical Skills: Basic computer skills and proficiency in Microsoft Office.
What We Offer

Vengroff Williams is committed to providing a supportive and inclusive work environment. As a valued member of our team, you can expect:

  • Competitive Compensation: A comprehensive benefits package, including health insurance, 401(k), and paid time off.
  • Professional Growth: Opportunities for career advancement and professional development.
  • Diversity and Inclusion: A workplace that values diversity, equity, and inclusion.


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