Patient Services Representative
2 weeks ago
University of Pittsburgh Physicians is seeking a full-time Patient Services Representative to support the UPMC Optical Shop located at 3606 Forbes Ave.
This position will work Monday through Friday 8am to 4:30pm with minimal travel to other Vision Institute offices.
Key Responsibilities:- Welcome patients upon arrival and promote the use of new and emerging technologies.
- Educate patients on their copayments and financial obligations, and collect payments when applicable.
- Schedule subsequent appointments within the continuum of care.
- Connect patients to financial advocacy resources when necessary.
- Update patient demographics and insurance coverage information.
- Promote a culture of service excellence.
- High school graduate or equivalent required.
- Experience with personal computer-based applications and office equipment preferred.
- Proficient typing skills and two years of experience in a medical, billing, or customer service function preferred.
- Knowledge of medical terminology and prior experience with Medipac, Epic, or other health records systems preferred.
UPMC is an Equal Opportunity Employer/Disability/Veteran. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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