Guest Services Representative

1 week ago


Logan, Ohio, United States Hocking Hills State Park Lodge Full time

Position Overview:
Hocking Hills Lodge and Conference Center, nestled within the scenic Hocking Hills State Park, is in search of enthusiastic individuals with warm, approachable personalities for the role of Front Desk Agent. This brand new establishment features 81 rooms and 40 cabins, complemented by a full-service restaurant/lounge and banquet facilities that can host up to 200 guests.

About the Lodge:
As one of the most frequented State Parks in the nation, Hocking Hills demands a high standard of service and attention to detail to ensure an exceptional guest experience.

  • Dynamic and supportive work environment focused on team collaboration.
  • Comprehensive medical, dental, and vision plans available for full-time employees after a designated period.
  • Competitive pay starting at $14.00/hour, commensurate with experience.
  • Paid Time Off (PTO) accrued after one year of service.
  • Holiday pay, including recognition of personal milestones.
  • 401(k) Retirement Savings Plan to support your future.
  • Discounts on accommodations, dining, and retail.
  • Continuous training and opportunities for career advancement.
Key Responsibilities:
  • Execute all check-in and check-out procedures efficiently.
  • Handle online and telephone reservations with accuracy.
  • Provide customers with information regarding payment options and verify credit card details.
  • Register guests, collecting essential information such as contact details and stay dates.
  • Greet guests upon arrival and allocate rooms accordingly.
  • Offer insights about the lodge, available accommodations, pricing, and amenities.
  • Address client complaints promptly and professionally.
  • Coordinate with housekeeping to ensure rooms are clean and well-prepared for guests.
  • Promote additional services and amenities when suitable.
  • Maintain accurate records of bookings and payments.
Qualifications:
  • Previous experience in a hotel front desk role, receptionist position, or similar customer-facing capacity.
  • Proficient in using computers and standard office equipment.
  • Experience managing multi-line phone systems.
  • Strong background in customer service.
  • Exceptional communication and organizational abilities.
About Us:
At Regency Hotel Management, we pride ourselves on our commitment to hospitality. Since 1965, we have been at the forefront of maximizing profitability while enhancing asset value for our clients. Our dedicated team of hotel management professionals provides expert guidance, drawing from extensive industry experience. We are continually expanding our team across various locations and seek motivated individuals to contribute to our mission.

  • Logan, Ohio, United States Hocking Hills State Park Lodge Full time

    Hocking Hills Lodge and Conference Center, situated within the scenic Hocking Hills State Park, is on the lookout for enthusiastic and personable candidates for the role of Front Desk Agent. This newly established lodge features 81 guest rooms and 40 cabins, complemented by a full-service dining establishment and event spaces capable of hosting up to 200...


  • Logan, Ohio, United States Hocking Hills State Park Lodge Full time

    About the Position:Hocking Hills Lodge and Conference Center, nestled within the scenic Hocking Hills State Park, is on the lookout for enthusiastic individuals with warm and inviting personalities to fill the role of Front Desk Agent. This is an exciting opportunity to be part of a brand new 81-room lodge featuring 40 cabins, a full-service...


  • Logan, Ohio, United States Rocky Brands, Inc. Full time

    Job OverviewExperience in Conveyor Systems - Electrical Troubleshooting and Repair Skills RequiredWorking Hours: Monday - Thursday, 9:00 PM - 7:00 AMKey ResponsibilitiesTo excel in this role, the individual must effectively manage the following responsibilities. Reasonable accommodations may be made for individuals with disabilities to perform essential...


  • Logan, Ohio, United States Rocky Brands, Inc. Full time

    Job OverviewExperience with Conveyors - Required Skills in Troubleshooting, Electrical Systems, and RepairsWorking Hours: Monday - Thursday, 9:00 PM - 7:00 AMKey ResponsibilitiesTo excel in this role, the individual must effectively manage the following responsibilities. Accommodations may be provided for individuals with disabilities to perform essential...


  • Logan, Ohio, United States Rocky Brands, Inc. Full time

    Job OverviewExperience with Conveyors - Required Skills in Troubleshooting, Electrical Systems, and RepairsWorking Hours: Monday - Thursday, 9:00 PM - 7:00 AMKey ResponsibilitiesTo excel in this role, the individual must competently perform the essential duties outlined below. Reasonable accommodations may be provided for individuals with disabilities to...


  • Logan Elm Village, Ohio, United States Paragon Security Systems Full time

    Job SummaryWe are seeking a highly skilled and experienced Security Officer to join our team at Paragon Security Systems. As an Armed Security Professional, you will be responsible for providing security and safety services to our high-profile clients.Key ResponsibilitiesObserve and report activities and incidents at assigned locations, ensuring the security...


  • Logan, United States Culver's Full time

    Job Summary:As a valued member of our team, you will be responsible for providing exceptional guest service and ensuring that every guest who chooses Culver's leaves happy.Key Responsibilities:Consistently provide excellent guest service and hospitality.Demonstrate proper personal hygiene and food safety practices consistently.Maintain a neat, well-groomed...


  • Logan, United States Hocking Hills State Park Lodge Full time

    Position OverviewJob Title: Guest Services SpecialistLocation: Hocking Hills Lodge and Conference CenterEmployment Type: Full-timeAbout Our Establishment: Hocking Hills Lodge and Conference Center is a tranquil haven nestled in the scenic Hocking Hills region of Ohio. Our facility features 81 guest accommodations, 40 cabins, a full-service dining...


  • Logan, United States Advanced Call Center Technologies Full time

    Location: Location: Customer Service Representative in Logan, UT at ACT Location * **Location:** **Experience:** Not Specified **Job Description** **Advanced Call Center Technologies** is an essential service provider. We help thousands of people every day. Now is your chance to make a significant impact. ACT is seeking **Customer Service...


  • Logan, United States Corporation Service Company Full time

    Customer Service Representative Job DescriptionAt Corporation Service Company, we are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Build and maintain strong...


  • Logan, Utah, United States Dynata Full time

    Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team at Dynata. As a Customer Service Representative, you will be responsible for conducting outbound surveys with respondents and accurately recording their answers. These surveys will cover a range of topics, from politics to customer satisfaction, and...

  • GM Service Advisor

    1 week ago


    Logan, United States Murdock Auto Team Full time $3,000 - $5,000

    Job DescriptionJob DescriptionJoin the Murdock GM of Logan team as a Service Advisor and experience the benefits of working for a family-owned dealership known for its amazing culture and commitment to growth. We offer competitive pay, a new career path with exciting perks and gifts, and a supportive environment where long-tenured employees highlight our...


  • Logan, United States Motion LLC Full time

    SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. JOB DUTIES: Responds to basic customer inquiries regarding products, provides quotes, and handles order entry. Places customer orders via telephone, fax, email, electronic methods, or walk in...


  • Logan, United States Fox Pest Control Full time

    Job DescriptionJob DescriptionFox has created and sustained an unparalleled workplace where you are known, you are valued, and you are inspired.Our purpose is to develop confident leaders who provide outstanding service through meaningful relationships. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your...


  • Logan, Utah, United States Vivint Full time

    About VivintVivint is a leading provider of smart home technology and energy solutions. Our mission is to empower homeowners to take control of their energy usage and enhance their living experience.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our...


  • Logan, Utah, United States Intermountain Health Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative at Intermountain Health. As a key member of our healthcare team, you will play a vital role in ensuring that our patients receive exceptional care and service.Key Responsibilities:Customer Service: Provide professional and...


  • Logan, Utah, United States Security Finance Full time

    About UsAt Security Finance, we are a leader in the financial services industry, providing easy and safe installment loans and income tax preparation to our communities. We are committed to being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.Job SummaryWe are seeking a highly motivated...


  • Logan, United States Mom's Meals Full time

    Mom's Meals, the leading national provider of refrigerated home-delivered meals in the healthcare market, is in hyper-growth mode. The Customer Service Representative serves as the front line to our customers placing meal orders. This position is responsible for providing excellent customer service to our clients while efficiently and accurately submitting...


  • Logan, United States Intermountain Healthcare Full time

    Job Description:You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You...


  • Logan, United States Intermountain Healthcare Full time

    Job Description: You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You...


  • Logan, United States Intermountain Health Full time

    Job Description: You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You...


  • Logan, United States Advanced Call Center Technologies, LLC. Full time

    Saturday, June 22, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to...


  • Logan, United States Disability Solutions Full time

    Saturday, June 22, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to...


  • Logan, United States Advanced Call Center Technologies Full time

    Saturday, June 22, 2024 Must be within 1 hour of Logan, UT* ****THIS IS NOT A REMOTE POSITION***** Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to...


  • Logan, United States Advanced Call Center Technologies, LLC. Full time

    Sunday, August 25, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to solve...


  • Logan, United States Disability Solutions Full time

    Sunday, August 25, 2024 Must be within 1 hour of Logan, UT*****THIS IS NOT A REMOTE POSITION*****Advanced Call Center Technologies (ACT) is looking for energetic, motivated individuals to join our rapidly growing team of Customer Experience Representatives. In this role, you will be the voice of the company, using your people skills and knowledge to...