Sales Director

6 days ago

Twin Falls, United States Carter'sOshKosh Full time
Job Title: Sales Manager

Carter's/OshKosh is seeking a highly motivated and experienced Sales Manager to join our team. As a Sales Manager, you will be responsible for upholding the company's mission, vision, and values to support a high-performing team that consistently delivers top-end results.

Key Responsibilities:
  • Oversee the overall productivity of the store, working in partnership with the store management team to drive financial results through exceptional store standards, execution of company strategies, and positive customer interaction.
  • Communicate professionally and effectively with the team, management, and associates, regularly communicating employee concerns to the Store Manager for quick resolution.
  • Assist in hiring, actively recruiting and completing candidate application reviews to ensure open positions are filled timely.
  • Offer consistent, in-the-moment feedback to store team members, recognizing and rewarding exceptional performance to increase employee engagement.
  • Partner with the Store Manager to address performance concerns of associates, maintaining the Company standard of a neat, clean, and organized store.
  • Meet and demonstrate exceptional customer service behaviors and maintain high standards throughout the store.
  • Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow-through.
  • Perform Leader on Duty responsibilities by driving results and responding to customer concerns timely and with appropriate resolution.
  • Assist store management with modifying schedules based on business climate to maximize sales and productivity.
  • Regularly communicate with the Store Manager to discuss strengths, opportunities, and trends in business.
  • Utilize customer feedback to identify areas of opportunity to implement actions to drive results.
Requirements:
  • High school degree or GED minimum requirement, Associates degree preferred or equivalent combination of education and experience.
  • Minimum of 1 year in retail store management.
  • Demonstrated customer engagement skills.
  • Demonstrates strong listening, written, and oral communication skills.
  • Ability to handle multiple tasks concurrently.
  • Basic computer skills.
  • Must be at least 18 years old.
Physical Demands:
  • Ability to lift 40 pounds on a regular basis.
  • Ability to stand for long periods of time; climb up and down a ladder.
  • Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling.
Availability Requirements:
  • Regular work frequency is required to remain an active employee.
  • Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
  • Scheduled working shifts range from 3-8 hours in length (applicable state laws apply).

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