Service Technician for Hospitality Events

2 weeks ago


Chicago, Illinois, United States Convene Full time

Event Hospitality Specialist

at Convene

Convene is a distinguished provider of premium work experiences, encompassing a diverse range of meeting, event, and office venues, alongside Virtual and Hybrid Meetings solutions. They are dedicated to delivering exceptional, hospitality-focused meeting and event experiences through their innovative technology platform and extensive network of workspaces.

Position Overview:

  • Deliver authentic, anticipatory service to clients and event attendees
  • Engage with clients to guarantee a memorable experience
  • Collaborate effectively with Culinary, Production, and Technology teams
  • Ensure work areas are clean and well-organized

Key Responsibilities:

  • Warmly welcome clients with enthusiasm
  • Maintain a friendly and approachable demeanor
  • Set up and oversee Food and Beverage stations
  • Accommodate special requests from clients
  • Foster strong client relationships
  • Respond to client inquiries in a courteous manner
  • Implement Program Execution Orders
  • Adhere to established checklists and procedures
  • Conduct facility maintenance tasks
  • Ensure compliance with food handling and sanitation standards
  • Perform cleaning and setup/breakdown of rooms
  • Uphold a professional appearance and maintain positive working relationships
  • Prepare blended and cold beverages
  • Undertake additional duties as required

Qualifications:

  • High school diploma or GED
  • At least 2 years of experience in a serving role
  • Barista experience is advantageous
  • Basic understanding of food and beverage service
  • Strong communication, interpersonal, and organizational skills
  • Self-motivated and capable of leading a team
  • Willingness to work flexible hours and meet physical demands
  • Food Hygiene or Food Handling Certificate is preferred
  • TIPS Certification is a plus


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