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Event Sales Manager

2 months ago

Chicago, Illinois, United States Tao Group Hospitality Full time
About the Role

We are seeking a highly motivated and experienced Event Sales Manager to join our team at Tao Group Hospitality. As an Event Sales Manager, you will be responsible for maximizing the sales of our restaurant and nightlife/lounge space in Chicago, Illinois.

Key Responsibilities
  • Target small groups, social, and corporate clients for our Restaurant and Nightlife portfolio in Chicago
  • Respond to incoming leads with a heavy emphasis on proactive solicitations and account saturation
  • Consult with clients to determine the objectives and requirements for events; plan and assist with executing all events, including coordinating services such as catering, signage, displays, special needs requirements, facilities, and event security
  • Handle all group details once made definite by client and branded location management, including the food and beverage program, menu selections, estimated and actual food and beverage revenue, and set up requirements for food and beverage functions through group departure
  • Proactively identify, qualify, and solicit new business to achieve personal and company goals
  • Prepare and send out formal written proposals based on client specifications that will yield the highest rate of return on investment. Effectively handle objections and close business
  • Assign group function space effectively to maximize revenue opportunities
  • Meet and greet clients, conduct site inspections, promote facilities and services
  • Ensure that all pertinent aspects of solicitation and closing are complete and documented
  • Maintain established customer relations and generate new relationships during events
  • Develop efficient event systems for events on-site or off-site, including site visits
  • Ensure the following items are properly maintained: TripleSeat, menus, information packets, tasting sessions, standard guest emails, terms and conditions, manager/chef briefs, costing/proposal documents, REOs, briefing sheets, function forecasting, filing, and follow-up systems. Confer with event/banquet staff to coordinate event details
  • Ensure all events are accurately costed and deliver profit at company-agreed margins
  • Service the event to ensure client satisfaction and resolution of any problems that arise
  • Manage the billing process for events by reviewing invoices/contracts for accuracy and approving payment; prepare department and vendor invoices and contracts
  • Participate in departmental meetings, Special Event Order readings, and other meetings as assigned
  • Assist and/or complete additional tasks as assigned
Requirements
  • High School Diploma Required or equivalent/College Degree with an emphasis in hospitality and/or equivalent combination of education and experience in a related field
  • Minimum of three (3) years' experience in catering sales/banquet management in restaurant, nightclub, hotel, and/or special event sales
  • Strong knowledge of the practices and procedures of the food and beverage, hospitality, and catering businesses
  • Working knowledge of sanitation standards, health department regulations, and liquor laws
  • Knowledge of wine trends and characteristics
  • Preferred knowledge of Tripleseat, OpenTable, and other relevant software
  • Proficient in Windows Microsoft Office, POS systems, and Oracle knowledge preferred
  • 21+ years of age
About Us

Tao Group Hospitality delivers distinctive culinary and premium entertainment experiences through its portfolio of restaurants, nightclubs, lounges, and daylife venues. We acquired Hakkasan Group in April 2021 and operate over 80 branded locations in over 20 markets across four continents and feature a collection of widely recognized hospitality brands.