Desktop Support Specialist

3 days ago


Wilmington, Delaware, United States TEKsystems Full time
Job Summary

We are seeking a skilled Desktop Support Technician to join our team at TEKsystems. As a key member of our IT team, you will provide technical support and assistance to our internal employees, ensuring they have the necessary tools and resources to perform their jobs effectively.

Key Responsibilities
  • Provide day-to-day technical support and assistance to internal employees
  • Install, configure, and troubleshoot desktop and laptop hardware and software
  • Manage and maintain desktop and laptop systems, including imaging and deployment
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with other IT teams to ensure seamless support and service delivery
Requirements

To be successful in this role, you will need:

  • 2-3 years of experience in desktop support and technical assistance
  • Strong knowledge of Windows operating systems and Microsoft Office applications
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Preferred Qualifications

A plus if you have:

  • Experience with SCCM, Active Directory, and other IT systems
  • Knowledge of desktop and laptop hardware and software
  • Certifications in A+, N+, or MCP
What We Offer

As a Desktop Support Technician at TEKsystems, you will have the opportunity to work with a talented team of IT professionals, develop your technical skills, and contribute to the success of our organization.



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