Senior Director of Operational Excellence

6 days ago


Oakland, California, United States Center for Elders Independence Full time
Job Title: Senior Director Operational Excellence

Center for Elders' Independence is seeking a highly experienced and skilled Senior Director of Operational Excellence to lead our clinical care and direct participant service programs. As a key member of our leadership team, you will be responsible for providing senior leadership and oversight of our nursing, rehabilitation therapy, and behavioral health services in our PACE center and home health settings.

Key Responsibilities:
  • Provide senior leadership and oversight of our clinical care and direct participant service programs.
  • Develop and implement operational, quality, and service delivery goals and targets through our strategic and operational OKR process.
  • Collaborate with our Chief Medical Officer, Sr. Director of PACE Operations, and Director of Quality and Process Improvement to improve operational efficiency and clinical quality outcomes of our PACE medical clinics.
  • Develop and maintain effective communication and working relationships with internal and external customers, including clinical team members, primary care providers, participants, caregivers/families, and center leadership teams.
  • Ensure all clinical and nursing policy, safety, protocols, guidelines, and facility requirements are being met.
Qualifications:
  • Bachelor's degree in an accredited school of nursing required (BSN)
  • Master's degree in health care related field required, or combination of BSN and relevant experience.
  • Current California RN license required
  • 5-10 years' experience in a senior leadership role with management experience in clinical environments, preference for ambulatory care, community based medical clinics, case management required
  • Lean Six Sigma or equivalent process improvement certification preferred

Center for Elders' Independence is a PACE organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly. We are a growing company that offers stability and continues to thrive.



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