Customer Service Ambassador
5 hours ago
About Circle K Stores, Inc.
We are a leading convenience store chain with a strong presence in the retail industry. Our stores offer a wide range of products and services to meet the needs of our customers.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a clean and organized store environment.
Key Responsibilities
- Provide excellent customer service to all customers, responding to their needs and concerns in a timely and professional manner.
- Resolve customer complaints and issues in a fair and efficient manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
- Process transactions accurately and efficiently, handling cash, credit card transactions, and other payment methods.
- Work collaboratively with other team members to achieve sales goals and improve customer satisfaction.
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit card transactions.
- Ability to work a variety of shifts, including evenings, weekends, and holidays.
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