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Healthcare Customer Service Representative

2 months ago


Richland, Washington, United States Providence Service Full time

Position Overview

Under the guidance of the Clinic Manager or supervisor, a Patient Services Specialist undertakes a range of medical office assistant responsibilities to facilitate the smooth operation of the clinic. This role is integral to the care team, showcasing a commitment to exceptional service and empathy for patients and their families.

Why Work with Providence?

At Providence, our caregivers are not just appreciated; they are essential. Our culture emphasizes patient-centered, holistic care, built on principles of understanding, dedication, and mutual respect. Your contributions are valued here, as we believe that empowering our staff is key to retaining top talent.

Preferred Qualifications:

  • Minimum of 1 year in customer service
  • At least 6 months of experience in an office setting, preferably in a medical environment

Benefits of Employment

We offer a comprehensive benefits package designed to support you and your family in maintaining wellness, advancing your career, and achieving financial stability. Our focus is on your well-being, allowing you to concentrate on delivering safe and compassionate care.

About Providence

Providence is committed to our Promise of "Know me, care for me, ease my way." Working within our organization means that no matter your role, we will support you in your career journey, enabling you to assist others effectively. We provide outstanding benefits and foster an inclusive environment where diversity is celebrated, and every individual is valued, heard, and respected. Our extensive network includes over 120,000 caregivers across more than 50 hospitals and 1,000 clinics, dedicated to serving the community and upholding a tradition of care for over a century.

Equal Opportunity Commitment

Providence is proud to be an Equal Opportunity Employer. We uphold the principle that every team member deserves to work in an environment free from discrimination and harassment based on race, color, gender, disability, veteran status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other legally protected status. We believe that diversity strengthens our organization, and we are dedicated to creating equal opportunities for growth and advancement.