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Patient Service Specialist

2 months ago


Richland, Washington, United States Providence Health & Service Full time
About the Role

We are seeking a highly skilled Patient Service Specialist to join our team at Providence Health & Services. As a Patient Service Specialist, you will play a critical role in ensuring the delivery of exceptional patient care and service.

Key Responsibilities
  • Provide administrative support to clinical teams, including scheduling, registration, and billing.
  • Assist with customer service and communication, responding to patient inquiries and resolving issues in a timely and professional manner.
  • Collaborate with healthcare teams to ensure seamless patient flow and efficient use of resources.
  • Participate in quality improvement initiatives to enhance patient satisfaction and experience.
Requirements
  • Customer service-related experience, preferably in a healthcare setting.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse teams and patients.
  • Basic computer skills and proficiency in electronic medical records systems.
Career Growth Opportunities

As a Patient Service Specialist at Providence Health & Services, you will have opportunities for career growth and advancement. Our comprehensive training programs and leadership development initiatives will help you build the skills and expertise needed to succeed in your role and beyond.

Why Work for Providence?

At Providence Health & Services, we are committed to creating a workplace culture that values diversity, inclusion, and respect. We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.