Healthcare Customer Service Representative

2 weeks ago


Richland, Washington, United States Providence Health & Service Full time
Job Overview

At Providence Health & Services, we recognize that our caregivers are essential to our mission. Join our dedicated team and contribute to a culture that prioritizes patient-centered, holistic care built on empathy, commitment, and mutual respect.

Your input is valued here, as we believe that empowering our team members is key to inspiring and retaining top talent.


Location:

Openings are available across various clinics in the Tri-Cities Area.


Key Responsibilities:

The role requires a blend of skills, including:

  • Proficient clerical and communication abilities
  • Exceptional customer service and interpersonal skills
  • Various office support tasks

Compensation typically starts at $18.44/hr or higher, depending on experience.


Qualifications:

Experience in customer service is essential. We are committed to fostering career advancement opportunities for Patient Service Specialists.

For those seeking growth, we provide additional training, leadership experiences, and development opportunities to prepare for future roles, which may include:

  • Senior Patient Services Specialist (pay range: $30.16)
  • Lead Patient Services Specialist (pay range: $31.99)

Common career pathways include roles such as Patient Care Coordinator, Scheduling and Referral Coordination, Billing and Coding, Health Information Management, Leadership, and Clinical opportunities.


Why Choose Providence?

We offer comprehensive benefits designed to support you and your family in maintaining wellness, advancing professionally, and achieving financial stability.

Our commitment is to care for you, allowing you to focus on our mission of serving everyone, especially the most vulnerable in our communities.


About Us

At Providence, our strength is rooted in our promise: "Know me, care for me, ease my way." Working within our organization means that, regardless of your role, we will support you in your career journey so you can support others.

We provide exceptional benefits and foster an inclusive environment where diversity is celebrated, and every individual is valued, heard, and respected.

With over 120,000 caregivers serving in more than 50 hospitals and 1,000 clinics across multiple states, we are dedicated to advancing best practices and continuing our long-standing tradition of serving the underserved.


Commitment to Diversity

Providence is proud to be an Equal Opportunity Employer. We uphold the principle that every team member deserves to work in an environment free from discrimination and harassment.

We believe that diversity strengthens our organization, and we are committed to creating an inclusive workforce that offers equal opportunities for advancement.



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