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Healthcare Customer Service Representative
2 months ago
At Providence Health & Services, our caregivers are essential to our mission. We foster a culture centered on comprehensive, patient-oriented care that emphasizes understanding, dedication, and mutual respect. Your contributions are valued here, as we believe in empowering our staff to inspire and retain the best talent.
WORK ENVIRONMENT: Available roles are situated in various clinics across the region, providing flexibility and opportunities to discuss preferences during the selection process.
Key Responsibilities:
- Utilizing clerical and communication skills effectively.
- Delivering exceptional customer service and engaging with patients.
- Performing a variety of administrative support tasks.
Essential Qualifications:
- Experience in customer service roles.
We are committed to providing a structured career progression for Patient Services Specialists at Providence. For those interested in advancing their careers, we offer training, leadership experiences, and development opportunities. Eligible candidates may consider future roles such as:
- Senior Patient Services Specialist, with a pay range of $30.16.
- Lead Patient Services Specialist, with a pay range of $31.99.
Why Choose Providence?
Our comprehensive benefits are tailored to support you and your family in maintaining wellness, advancing professionally, and achieving financial stability. We prioritize your well-being, allowing you to focus on our mission of caring for all, especially the most vulnerable populations.
About Providence
Our strength is rooted in our commitment to "Know me, care for me, ease my way." Working within our organization means that regardless of your role, we will support you in your career journey, enabling you to support others effectively. We offer competitive benefits and promote an inclusive workplace where diversity is celebrated, and every individual is valued and respected. Together, our caregivers serve in numerous healthcare facilities and provide a wide range of health and social services across multiple states.
The compensation mentioned reflects the base pay range; additional earnings may be available for this position, including shift differentials, standby/on-call pay, overtime, premiums, extra shift incentives, or bonuses.
About Our Team
Providence Physician Enterprise (PE) is dedicated to delivering quality, compassionate, and coordinated care across multiple states. Our collective medical groups and affiliated practices represent one of the largest healthcare networks in the country, comprising thousands of providers and clinics.
Providence is proud to uphold Equal Opportunity Employment principles, ensuring a workplace free from discrimination and harassment. We believe that diversity strengthens our organization, and we are committed to fostering an inclusive workforce that offers equal opportunities for growth and advancement.