Front Office Representative

4 days ago


Sunnyvale, California, United States Choice Hotels Full time
Job Title: Front Office Representative

Choice Hotels International is seeking a highly motivated and customer-focused Front Office Representative to join our team. As a Front Office Representative, you will be responsible for providing exceptional guest service, ensuring a seamless arrival and departure experience for our guests, and maintaining a positive and professional attitude in a fast-paced hotel environment.

Key Responsibilities:
  • Process guest registration and transactions in a timely and accurate manner
  • Provide personalized service to guests, responding to their needs and resolving any issues that may arise
  • Stay up-to-date on hotel amenities, services, and local attractions to make informed recommendations to guests
  • Work collaboratively with other departments to ensure guest satisfaction and resolve any issues that may arise
  • Maintain confidentiality of guest information and adhere to hotel policies and procedures
Requirements:
  • Strong customer service skills and experience in a hotel or hospitality environment
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
  • Ability to maintain a positive and professional attitude in a team environment
What We Offer:
  • Competitive hourly rate of $21.00
  • Excellent benefits package, including health, dental, vision, and 401K
  • Opportunities for career growth and professional development
  • A fun and dynamic work environment with a team of dedicated professionals

Choice Hotels International is an equal opportunity employer and affirmative action employer. We are committed to providing a work environment that is free from discrimination and harassment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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