Bilingual Support Specialist
5 days ago
Join State Farm Agency - New Orleans as a Customer Service Representative and play a critical role in delivering exceptional customer experiences. As a key member of our front office team, you will be responsible for providing accurate and timely responses to customer inquiries, resolving customer issues, and maintaining high customer satisfaction.
This is an excellent opportunity for individuals who are passionate about helping others, possess strong communication skills, and are able to multitask effectively. If you're looking for a career that offers growth potential, advancement opportunities, and a competitive salary, we encourage you to apply.
About the Role:
- Provide accurate and timely responses to customer inquiries.
- Resolve customer issues efficiently and effectively.
- Maintain high customer satisfaction through excellent communication and interpersonal skills.
What We Offer:
- A minimum salary of $18.00/hour, increasing based on experience, licensing, and performance.
- Bonuses and commissions on sales performance once licensed.
- Paid time off (vacation)
- Retirement plan after one year of service
- Growth potential and opportunities for advancement within our office
Ideal Candidate:
- Bilingual in English and Vietnamese.
- Excellent communication and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Passionate about helping others and providing exceptional customer service.
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