Hospitality Service Specialist

2 weeks ago


Bethesda, Maryland, United States Marriott Full time
Additional Information
Job Category Rooms & Guest Services Operations
Schedule Full-Time
Position Type Non-Management

POSITION SUMMARY

In the realm of hospitality, our roles extend beyond merely facilitating check-ins and check-outs. We strive to craft an experience that is both memorable and distinctive. Our Hospitality Service Specialists proactively deliver a diverse array of services that accompany guests throughout their stay. They possess the autonomy to navigate their environment and take necessary actions. Whether it involves addressing operational requirements, fulfilling guest inquiries, compiling reports, or highlighting local attractions, the Hospitality Service Specialist ensures that every interaction enhances the overall experience.

Regardless of the role, certain elements are essential for success: fostering a safe work environment, adhering to company policies and procedures, maintaining confidentiality, safeguarding company assets, upholding quality standards, and ensuring that personal appearance and communication remain professional. Hospitality Service Specialists will be active and mobile (standing, sitting, or walking for extended periods) and will engage in hands-on tasks (moving, lifting, carrying, pushing, pulling, and placing objects weighing 10 pounds or less without assistance). Excelling in these responsibilities (along with other reasonable job duties as assigned) is vital for Hospitality Service Specialists to consistently meet the expectations of our guests and our business.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No prior experience required.

Supervisory Experience: None necessary.

License or Certification: Not applicable.

Marriott International is an equal opportunity employer. We are dedicated to building a diverse workforce and fostering an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels are committed to enhancing the art of hospitality, innovating at every opportunity while ensuring the comfort of our guests worldwide. As a representative of Marriott Hotels, you will uphold the promise of Wonderful Hospitality. Always. by providing thoughtful, heartfelt, and forward-thinking service that honors and builds upon this enduring legacy. With a name synonymous with hospitality globally, we invite you to explore a career with Marriott Hotels. In becoming part of Marriott Hotels, you align with a portfolio of brands under Marriott International. Be where you can excel in your work, begin your journey, belong to a remarkable global team, and become the best version of yourself.

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