Hospitality Service Specialist
2 weeks ago
Position Overview:
Congressional Country Club is in search of dedicated Servers to join our team at the House Grill restaurant. This establishment operates year-round, serving three meals a day to our esteemed members and guests. We are committed to delivering exceptional food and beverage service, and we seek individuals who share this passion.
Key Responsibilities:
- Provide prompt and attentive service to all members and guests upon their arrival.
- Introduce yourself and ensure to request the member's club number for seamless service.
- Prepare and complete assigned side work, ensuring all tables in your section are inspected and ready for service.
- Engage in suggestive selling of menu items and highlight daily specials.
- Accurately take orders from members and guests, accommodating special requests as needed.
- Input orders into the kitchen using the Jonas POS system, communicating any special cooking instructions or food allergies.
- Reset tables and assist fellow team members as required.
- Verify the accuracy of all checks, including prices, taxes, and tips.
- Maintain cleanliness in the front of house (FOH) and back of house (BOH) areas at all times.
- Address any complaints by informing a supervisor or manager and taking appropriate action to resolve issues.
- Complete assigned clean-up and closing duties as directed by management.
- Participate in pre-meal meetings as requested.
Qualifications:
- Minimum of one year of experience in a serving role is required.
- Basic knowledge of wine is preferred.
- Availability to work weekends, weekdays, and holidays is essential.
Benefits:
- Positions available for both Full Time and Part Time.
- Complimentary meals provided.
- Complimentary parking available.
- Health, Dental, and Vision Insurance options for both Full and Part Time team members.
- Flexible Spending Account (FSA).
- 401K plan with matching contributions.
- Employee discounts on golf, tennis, and fitness apparel/items.
Equal Opportunity Employer: Congressional Country Club is proud to be an Equal Opportunity Employer.
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