Hospitality Service Specialist

2 weeks ago


Bethesda, Maryland, United States Congressional Country Club Full time

Position Overview:

Congressional Country Club is in search of dedicated Servers to join our team at the House Grill restaurant. This establishment operates year-round, serving three meals a day to our esteemed members and guests. We are committed to delivering exceptional food and beverage service, and we seek individuals who share this passion.

Key Responsibilities:

  • Provide prompt and attentive service to all members and guests upon their arrival.
  • Introduce yourself and ensure to request the member's club number for seamless service.
  • Prepare and complete assigned side work, ensuring all tables in your section are inspected and ready for service.
  • Engage in suggestive selling of menu items and highlight daily specials.
  • Accurately take orders from members and guests, accommodating special requests as needed.
  • Input orders into the kitchen using the Jonas POS system, communicating any special cooking instructions or food allergies.
  • Reset tables and assist fellow team members as required.
  • Verify the accuracy of all checks, including prices, taxes, and tips.
  • Maintain cleanliness in the front of house (FOH) and back of house (BOH) areas at all times.
  • Address any complaints by informing a supervisor or manager and taking appropriate action to resolve issues.
  • Complete assigned clean-up and closing duties as directed by management.
  • Participate in pre-meal meetings as requested.

Qualifications:

  • Minimum of one year of experience in a serving role is required.
  • Basic knowledge of wine is preferred.
  • Availability to work weekends, weekdays, and holidays is essential.

Benefits:

  • Positions available for both Full Time and Part Time.
  • Complimentary meals provided.
  • Complimentary parking available.
  • Health, Dental, and Vision Insurance options for both Full and Part Time team members.
  • Flexible Spending Account (FSA).
  • 401K plan with matching contributions.
  • Employee discounts on golf, tennis, and fitness apparel/items.

Equal Opportunity Employer: Congressional Country Club is proud to be an Equal Opportunity Employer.



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