Technical Account Manager

6 days ago

Montgomery, Alabama, United States Red Hat Full time
About the Job

We are seeking a highly skilled Technical Account Manager to join our Red Hat Public Sector team. As a key member of our team, you will partner closely with our public sector customers to provide architectural guidance and implementation advice for our OpenShift Container Platform and Ansible Automation Platform solutions.

Key Responsibilities
  • Serve as the primary customer advocate within Red Hat, facilitating communication and collaboration across teams.
  • Deliver Red Hat portfolio roadmap updates and assist customers with product upgrades and implementation.
  • Rapidly learn and stay current with new technologies, including container orchestration, registries, build strategies, microservices, and automation environments.
  • Support customers implementing automated and containerized OpenShift cloud application platform solutions.
  • Specialize in Ansible Automation Platform, providing expertise on its implementation and use.
  • Perform technical reviews to proactively identify and prevent issues, sharing knowledge across teams.
  • Gain a comprehensive understanding of the customer's technical infrastructures, environments, hardware, and product usage.
  • Investigate and respond to support requests via various channels, including online, phone, video call, chat, etc.
  • Provide strategic advice and guidance on current and future Red Hat products and solutions.
  • Manage customer cases, maintaining clear and concise documentation.
  • Collaborate with engineering, R&D, product management, and technical support teams.
  • Create and maintain technical documentation for issue resolution and knowledge sharing.
  • Manage and grow customer relationships through attentive, relationship-based support.
Requirements
  • Active Secret or Top Secret DoD security clearance; must be a U.S. citizen to fulfill government contract.
  • Prior customer experience in a technical support, software development or engineering, or quality assurance organization.
  • Experience with Platform-as-a-Service (PaaS) cloud solutions, including Red Hat's OpenShift Container Platform.
  • Experience with container technologies such as Docker, Podman, and Kubernetes.
  • Experience with IT automation platforms and their concepts; Ansible is a plus.
  • Experience with Linux system administration, preferably Red Hat Enterprise Linux (RHEL) or a derivative.
  • Ability to manage and grow existing customer relationships by delivering proactive, relationship-based support.
  • Outstanding verbal and written communication skills.
  • Ability to convey complex information to customers clearly and concisely.
  • Ability to manage multiple issues and projects.
  • Bachelor's degree in a technology-related discipline (computer science or engineering is an advantage).
Preferred Qualifications
  • Red Hat Certified Engineer (RHCE).
  • Experience working in DevOps environments.
  • Software engineering background; experience with RPM-based Linux technologies.
  • Experience deploying applications in cloud environments.
  • Experience developing containerized applications.
  • Good comprehension of continuous integration (CI) and continuous delivery (CD) concepts.
  • Familiarity with source code management tools like Git or SVN.
  • Prior experience in a technical leadership or mentorship role.
About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We are a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Benefits
  • Comprehensive medical, dental, and vision coverage.
  • Flexible Spending Account - healthcare and dependent care.
  • Health Savings Account - high deductible medical plan.
  • Retirement 401(k) with employer match.
  • Paid time off and holidays.
  • Paid parental leave plans for all new parents.
  • Leave benefits including disability, paid family medical leave, and paid military leave.
  • Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more.

  • Account Manager

    1 week ago

    Montgomery, Alabama, United States Endries Full time

    Job Title: Account ManagerWe are seeking a highly motivated and customer-focused Account Manager to join our team at Endries International, Inc.Job Summary:The Account Manager will be responsible for providing world-class customer service, reviewing reports and records to ensure bin management systems are properly maintained, and identifying opportunities...

  • Technical Training Manager

    7 days ago

    Montgomery, Alabama, United States Advanced Systems Design Full time

    Job Title: Technical Training ManagerAdvanced Systems Design is seeking a highly skilled Technical Training Manager to join our team. As a Technical Training Manager, you will be responsible for designing, developing, and implementing training programs to enhance the skills and knowledge of our employees.Key Responsibilities:Develop and implement training...

  • Construction Project Manager

    3 weeks ago

    Montgomery, Alabama, United States LEAD Technical Full time

    Job DescriptionAt LEAD Technical, we are seeking a highly skilled Construction Superintendent to join our team.The successful candidate will be responsible for overseeing all aspects of construction projects, ensuring they are completed on time, within budget, and to the required quality standards.Key Responsibilities:Project Management: Manage construction...

  • Account Manager

    6 days ago

    Montgomery, Alabama, United States Applied Medical Full time

    Job Title: Account ManagerAt Applied Medical, we are seeking a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing our products in hospitals and the OR, establishing and maintaining strong relationships with top accounts, and providing exceptional support and service to our...

  • Account Growth Manager

    1 month ago

    Montgomery, Alabama, United States Genuine Parts Company Full time

    About the RoleThe Senior Sales Development Representative role at Genuine Parts Company represents our company to corporate accounts and other specialized positions with the knowledge and skills to provide them the product or service they need.Key ResponsibilitiesProactively makes outbound calls with assigned existing account base across multiple branch...

  • Accounting Manager

    2 weeks ago

    Montgomery, Alabama, United States MOBIS Full time

    Job Title: General Accounting Assistant ManagerMOBIS North America Electrified Powertrain LLC is seeking a highly skilled General Accounting Assistant Manager to join our team. As a key member of our accounting department, you will be responsible for ensuring the accuracy and timeliness of financial data, providing financial guidance and support to other...

  • Account Manager

    6 days ago

    Montgomery, Alabama, United States US Foods, Inc. Full time

    Account Executive Job DescriptionJob Summary: We are seeking a highly motivated and results-driven Account Executive to join our team at US Foods, Inc. As an Account Executive, you will be responsible for developing and maintaining existing accounts through personal visits and follow-up on a systematic basis.Key Responsibilities:Develop and maintain existing...

  • IT Systems Specialist

    3 weeks ago

    Montgomery, Alabama, United States Tech Providers Inc. Full time

    Job Description**Job Title:** IT Systems Specialist - Accounting Systems Expert**Job Summary:** Tech Providers Inc. is seeking an experienced IT Systems Specialist to join our team as an Accounting Systems Expert. The successful candidate will be responsible for providing technical support and expertise to our accounting department, ensuring the smooth...

  • Account Manager

    2 weeks ago

    Montgomery, Alabama, United States ITW Automotive Full time

    Job Title: Account Manager - HyundaiWe are seeking an experienced Account Manager to join our team at ITW Automotive. As an Account Manager, you will be responsible for providing sales and account management for the Hyundai account and related tiers.Key Responsibilities:Establish and maintain strong relationships with customers to drive business growth and...

  • Accounting Project Manager

    2 weeks ago

    Montgomery, Alabama, United States Career Personnel Full time

    Job Title: Accounting Project ManagerAt Career Personnel, we are seeking an experienced Accounting Project Manager to join our team.Job Summary:The Accounting Project Manager will be responsible for organizing, managing, and planning complex accounting projects. This role requires strong leadership skills, excellent communication, and the ability to...

  • Accounting Project Manager

    5 days ago

    Montgomery, Alabama, United States Career Personnel Full time

    Job Title: Accounting Project ManagerWe are seeking a highly skilled Accounting Project Manager to join our team at Career Personnel. As a key member of our accounting team, you will be responsible for organizing, managing, and planning complex accounting projects.Key Responsibilities:Lead and manage accounting projects from start to finish, ensuring timely...

  • Accounting and Finance Manager

    3 weeks ago

    Montgomery, Alabama, United States Hyundai Mobis Full time

    Job SummaryHyundai Mobis is seeking a highly skilled Accounting and Finance Manager to join our team. As a key member of our finance department, you will be responsible for managing and supervising the General Accounting, Cost Accounting, and Budgeting functions.Key ResponsibilitiesManage and supervise the General Accounting, Cost Accounting, and Budgeting...

  • Account Manager

    2 weeks ago

    Montgomery, Alabama, United States OWL Services Full time

    About OWL ServicesOWL Services is a leading provider of sales, installation, program management, and service solutions to retail, commercial, fleet, aviation, and marine, and emergency power generation companies across the U.S.With a strong presence in 33 offices and distribution centers, and a team of over 1,400 field service professionals, OWL delivers a...

  • Account Manager

    2 weeks ago

    Montgomery, Alabama, United States ITW Automotive Full time

    Job SummaryWe are seeking an experienced Account Manager to join our team at ITW Automotive. The successful candidate will be responsible for providing sales and account management for the Hyundai account and related tiers.Key ResponsibilitiesAccount Growth and Development: Grow existing accounts, develop new accounts, and establish strong contacts with...

  • Account Manager

    1 week ago

    Montgomery, Alabama, United States Daikin Applied Full time

    About Daikin AppliedDaikin Applied is a leading innovator in the HVAC industry, dedicated to creating a more sustainable world for all. We are seeking a highly skilled Account Manager to join our team and make a difference in environmental initiatives.Job SummaryWe are looking for a results-driven Account Manager to develop and maintain customer...

  • Enterprise Account Manager

    3 weeks ago

    Montgomery, Alabama, United States EDB Full time

    About the RoleEDB is seeking a seasoned Account Manager to lead the growth of our enterprise accounts. As a key member of our sales team, you will be responsible for building and sustaining strong relationships with our clients, identifying opportunities for upselling and cross-selling, and developing strategic sales plans to drive revenue growth.Key...

  • Enterprise Account Manager

    3 weeks ago

    Montgomery, Alabama, United States EDB Full time

    About the RoleEDB is seeking a seasoned Account Manager to lead the growth of our enterprise accounts. As a key member of our sales team, you will be responsible for building and sustaining strong relationships with our clients, identifying opportunities for upselling and cross-selling, and developing strategic sales plans to drive revenue growth.Key...

  • Technical Support Specialist

    3 weeks ago

    Montgomery, Alabama, United States Oracle Full time

    About the RoleOracle is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide day-to-day technical support for end-user hardware and software needs and project-based support onsite.Key ResponsibilitiesProvide routine, technical support and maintenance for desktop, laptop, telecom and...

  • Worksite Account Manager

    2 weeks ago

    Montgomery, Alabama, United States MassMutual Full time

    The OpportunityAs a Worksite Account Manager at MassMutual, you will be part of a dynamic team that is dedicated to making financial well-being a reality for all working Americans and those who count on them. Your primary responsibility will be to work directly with our producers and customers to identify growth opportunities, support benefit renewal and...

  • Accounting Manager with QuickBooks

    2 weeks ago

    Montgomery, Alabama, United States TOP TALENT RECRUITER Full time

    Job SummaryBookkeeper with QuickBooks and Office ManagerWe are seeking a highly organized and detail-oriented individual to fill the dual role of Bookkeeper with QuickBooks and Office Manager. This position will be responsible for managing day-to-day financial transactions using QuickBooks and overseeing office operations to ensure the business runs...