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Information Coordinator

2 months ago

Middletown, United States Velocity Enterprises Full time

**Job Summary**

We are seeking a highly skilled and empathetic Information Assistant to join our team at Velocity Enterprises. As an Information Assistant, you will serve as a key point of contact for our clients, employees, and external visitors, providing exceptional customer service and support.

Key Responsibilities:

  • Act as a liaison between clients, employees, and external visitors, ensuring seamless communication and resolving any issues that may arise.
  • Collaborate with various departments, including boarding services, building management, and other units, to ensure efficient operation of the facility.
  • Operate the telephone switchboard, handling incoming and outgoing calls with professionalism and courtesy.
  • Monitor and forward alarm messages from the fire alarm system and building management system, ensuring prompt attention to any emergencies.
  • Make emergency calls as necessary, utilizing your quick thinking and problem-solving skills.

Desired Qualifications:

  • Excellent communication and interpersonal skills, with the ability to interact with diverse individuals.
  • Good technical understanding and ability to learn new systems and processes.
  • Completed training or equivalent professional experience in a related field.
  • Willingness to work on public holidays and weekends, as needed.

About Velocity Enterprises:

We are a dynamic and innovative company dedicated to providing exceptional services to our clients. Our team is passionate about making a positive impact, and we are seeking like-minded individuals to join our ranks.