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ServiceNow Technical Delivery Manager

2 months ago

Tampa Florida, United States Xyant Technology, Inc. Full time
Job Title: Technical ServiceNow Project Manager

At Xyant Technology, Inc., we are seeking a highly skilled Technical ServiceNow Project Manager to join our team. As a key member of our organization, you will be responsible for managing the delivery of services to our IFS / ServiceNow user community from a functional perspective.

Key Responsibilities:
  • Manage the Techno-functional area in ServiceNow ITSM and ITOM, gained through a combination of program delivery / implementation, and support.
  • Manage the delivery of services to the IFS / ServiceNow user community from a functional perspective.
  • Manage implementation and support with IFS ERP.
  • Manage the functional resources of the delivery team in terms of resource planning, demand management, and the prioritization of workload.
  • Manage stakeholders across the IT services landscape regarding the operational support of the solution, with a particular focus on technical integration, including interfaces between impacted and/or dependent applications.
Requirements:
  • 9 to 10 years of professional experience are required.
  • 5 to 8 years of experience in ServiceNow Development and Implementation Projects.
  • ServiceNow project delivery experience required.
  • Business consulting experience from consulting domain.
  • Should have implementation and support experience in any ERP (preferably IFS, Oracle, SAP etc..) and must have executed / managed multiple projects concurrently.
  • Significant experience of developing and managing plans and planning demand in line with business priorities.
  • Direct experience in managing project staff and project budgets in collaboration with Practice Heads.
  • Relevant experience from both an implementation and support perspective.
  • Significant awareness of the future direction for ServiceNow in the relevant functional area.
  • Strong service management experience with good awareness of ITILv3.
What We Offer:

At Xyant Technology, Inc., we offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and experienced Technical ServiceNow Project Manager looking for a new challenge, please submit your application.