Service Operations Coordinator

3 days ago


Clearwater, United States Cruit Group Full time
About the Company
Cruit Group is a family-run electrical contracting firm known for its high employee retention, friendly and team-oriented atmosphere, and strong, people-centered values. The company has a track record of growth and stability, providing a supportive work environment without a corporate feel.

The company's success is built on its commitment to customer satisfaction and employee well-being. By maintaining a positive work environment, Cruit Group ensures that its employees are motivated to deliver exceptional service to clients.

Job Responsibilities
  • Schedule service technicians and manage their daily dispatch for 5-8 trucks.
  • Coordinate with permit services and schedule necessary inspections.
  • Create new jobs in ServiceTitan for sold projects and send out service invoices.
  • Handle customer communication and coordination, ensuring customer satisfaction throughout the process.
  • Maintain accurate records and manage service workflows in ServiceTitan.


Qualifications:
  • Previous experience in a customer service role within an Electrical, HVAC, or Plumbing company is ideal.
  • Proficiency in ServiceTitan software is required.
  • Strong organizational skills and the ability to manage schedules and coordinate with multiple departments.


Compensation and Benefits:
The estimated salary for this position is $28-$30 per hour, with opportunities for growth and advancement based on experience. Additionally, Cruit Group offers a supportive work environment, flexible scheduling, and opportunities for professional development.

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