Electrical Service Coordinator
3 days ago
As an Electrical Service Coordinator at the Cruit Group, you will play a crucial role in ensuring seamless operations for our service technicians. This position requires strong organizational skills, attention to detail, and excellent communication abilities.
About the Role
In this role, you will schedule service technicians, manage daily dispatch for 5-8 trucks, coordinate with permit services, and maintain accurate records in ServiceTitan. Your exceptional customer service skills will be instrumental in ensuring customer satisfaction throughout the process.
Key Responsibilities
- Schedule service technicians and manage their daily dispatch
- Coordinate with permit services and schedule necessary inspections
- Create new jobs in ServiceTitan for sold projects and send out service invoices
- Handle customer communication and coordination
- Maintain accurate records and manage service workflows in ServiceTitan
Salary Information
The estimated salary for this role is $28-$30 per hour, with opportunities for growth based on experience. Additionally, the company offers a supportive work environment where employees are treated like family.
Requirements
- Previous experience in a customer service role within an Electrical, HVAC, or Plumbing company is ideal
- Proficiency in ServiceTitan software is required
- Strong organizational skills and ability to manage schedules and coordinate with multiple departments
About Us
The Cruit Group is a family-run electrical contracting firm known for its high employee retention, friendly team-oriented atmosphere, and strong people-centered values. We offer a supportive work environment without a corporate feel, providing a stable and growing workplace.
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