Patient Services Coordinator
22 hours ago
The Patient Services Representative plays a vital role in ensuring the smooth operation of our clinic's front desk. This individual will be responsible for greeting patients and visitors, answering phone calls, and directing them to the appropriate personnel. The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:
- Answer phone calls and direct patients to the appropriate clinic personnel
- Register patients, generate required paperwork, and update patient information in the computer system
- Remind patients of their scheduled appointments and secure their medical records
- Enter charge data and monitor the status of reception areas
- Perform other clerical support functions, including filing, scheduling, and documentation of appointments or referrals
Requirements:
- High school diploma or equivalent
- One year of relevant work experience, preferably in a medical setting
- Medical terminology and transcription skills preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and maintain a high standard of customer service
About Ali'i Health Center:
Ali'i Health Center is a leading provider of primary care and specialty services on the Big Island. We are committed to delivering high-quality, cost-efficient, and culturally sensitive care to our patients. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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