Patient Access Scheduling Coordinator

2 weeks ago


Kailua, Hawaii, United States Adventist Health Full time
Job Summary

As a Patient Access Scheduling Representative, you will play a vital role in facilitating patient medical and financial clearance. You will utilize your medical and healthcare knowledge, clinical judgment, and communication skills to resolve difficulties surrounding patient access, authorization of services, and coordination of scheduled programs.

Key Responsibilities
  • Coordinate and schedule patient care for all wellness programs, ensuring seamless communication between patient scheduling staff and user departments.
  • Answer telephone inquiries regarding physician referrals and cover front desk duties as needed, maintaining patient scheduling data bases.
  • Collaborate with patient financial services to ensure appropriate authorizations are obtained in accordance with PFS policy and procedure.
  • Develop and disseminate monthly Wellness newsletters, update the website, and create promotional flyers to promote our services.
  • Participate in training and perform other duties as assigned by department leadership.
About Us

Adventist Health Castle has been a leading healthcare provider in Kailua since 1963. We offer a comprehensive range of services, including a 160-bed hospital, medical offices, home care services, urgent cares, and more. Our commitment to quality and excellence has earned us the Malcolm Baldrige National Quality Award, and we take pride in our close-knit and proud community.



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