Referrals Coordinator

2 weeks ago


KailuaKona, Hawaii, United States Hawai'i Island Community Health Center Full time
Job Title: Referrals Specialist

Join the team at Hawai'i Island Community Health Center as a Referrals Specialist, where you will play a vital role in ensuring seamless patient care and referrals.

Job Summary

We are seeking a highly organized and detail-oriented individual to manage electronic patient files, respond to medical records requests, and assist in data collection. As a Referrals Specialist, you will work closely with the provider and patient care team to coordinate external patient referrals and follow-ups.

Key Responsibilities
  • Prioritize patient referrals to optimize patient flow and care provision.
  • Utilize medical records to document care within the scope of job duties.
  • Coordinate referrals, preauthorization, and follow-ups with external resources.
  • Develop and maintain a tracking system for referrals to outside resources.
  • Participate in quality improvement and risk management programs.
  • Collaborate with the patient care team to ensure effective and efficient patient referrals.
  • Communicate effectively with patients, families, and healthcare providers.
Requirements
  • High school graduate or equivalent.
  • One year of related clinical office experience or training.
  • Familiarity with QUEST and other insurance programs.
  • Familiarity with Hawai'i Health Care Networks.
  • Knowledge of ICD-10 and CPT coding.
Preferred Qualifications
  • Ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.
  • Ability to multitask and prioritize tasks.
  • Knowledge of patient chart documentation.
Working Conditions

The work environment is generally quiet, with occasional interruptions. The incumbent may be exposed to patient conditions and unpleasant sights, smells, and contagious diseases. All employees are offered the opportunity to receive the Hepatitis B vaccination series.

This is a full-time position with a competitive salary and benefits package. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply.



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