Grocery Operations Assistant Manager

2 weeks ago


Roseville, United States Amazon Retail LLC Full time
Position Overview

This role requires in-person presence at a grocery location.

We are seeking an Assistant Manager who embodies Amazon's commitment to customer satisfaction within a grocery setting.

Your responsibilities will include overseeing daily store operations and guiding a team of dedicated grocery associates to create an exceptional shopping experience for our customers.

You will be instrumental in fostering a lively store culture centered on customer dedication, trust, respect, continuous improvement, safety, and enjoyment.


Key Responsibilities

  • Serve as the acting manager during shifts, prioritizing results while ensuring a positive experience for both customers and employees.
  • Lead a team of associates by communicating expectations, managing performance, providing constructive feedback, and supporting their professional growth.
  • Effectively delegate tasks to achieve store objectives, including executing standard operating procedures, identifying improvement opportunities, implementing solutions, and offering ongoing feedback to team members.
  • Cultivate an engaging culture by actively seeking feedback from leaders, associates, and customers, and applying solutions to address challenges.
  • Recognize areas for enhancement, analyze root causes, and collaborate with others to implement solutions that improve store performance and culture.
  • Ensure a safe, clean, and secure environment for all employees, customers, and products within the store.
  • Be prepared to work in a physically demanding environment, with the ability to lift up to 49 pounds and remain on your feet throughout your shift.
  • Availability to work a flexible schedule, including weekends, evenings, and holidays is required.

Basic Qualifications

  • A minimum of 2 years of leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2 years of experience with Amazon, or a Bachelor's degree from an accredited institution.
Preferred Qualifications

  • Bachelor's degree from an accredited institution.
  • At least 2 years of experience in a customer-facing grocery industry role.
  • Strong verbal communication and interpersonal skills.
  • Experience working independently in an ambiguous environment with minimal supervision.
  • Proven ability to utilize data and metrics to support decisions and implement effective solutions.
  • Demonstrated success in problem-solving and achieving results.
  • Proven ability to attract, hire, and develop high-performing teams.
  • A passion for Amazon and a commitment to exceeding customer expectations.


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