Retail Store Manager

6 days ago


Roseville, United States Amazon Retail LLC Full time
About the Role

Amazon Retail LLC is seeking a highly skilled and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.

Key Responsibilities
  • Store Operations Management: Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.
  • Team Leadership: Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.
  • Delegation and Problem-Solving: Delegate effectively to drive results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.
  • Culture of Engagement: Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
  • Continuous Improvement: Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.
  • Store Safety and Security: Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.
Requirements
  • Leadership Experience: 2+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years of Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university.
  • Customer-Facing Experience: 2+ years of customer-facing grocery industry experience.
  • Communication and Interpersonal Skills: Strong verbal communication and interpersonal skills.
  • Independence and Problem-Solving: Experience working independently in an ambiguous environment with minimal supervision.
  • Data-Driven Decision Making: Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
  • Team Development: Demonstrated ability to attract, hire, and develop high-performing teams.
  • Amazon Passion: Passion for Amazon and committed to delighting customers.


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