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Box Office Associate

2 months ago

Boston, Massachusetts, United States Berklee College of Music Full time
Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Box Office Clerk. In this role, you will be responsible for providing exceptional service to our patrons, assisting with ticket sales, and maintaining accurate records.

Key Responsibilities
  • Provide top-notch customer service to patrons, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assist with ticket sales, processing payments, and managing cash handling responsibilities.
  • Maintain accurate records, including ticket sales, customer information, and box office transactions.
  • Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Develop and maintain a strong understanding of our performance schedule, including showtimes, venues, and ticket availability.
Requirements
  • Current student at Berklee College of Music or Boston Conservatory at Berklee.
  • Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program.
  • Have a valid United States Social Security Number (SSN).
  • Remain in "valid" Visa status as applicable.
  • A minimum 2.0 cumulative GPA.
  • In good disciplinary standing.
  • Must be located in the U.S.
Preferred Qualifications
  • Previous customer service experience.
  • Bilingual abilities.
  • High computer skills on Mac programs.
What We Offer

As a Box Office Clerk, you will have the opportunity to work in a dynamic and creative environment, interacting with patrons and staff from diverse backgrounds. You will also have access to professional development opportunities and a competitive pay rate.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about the arts, we encourage you to apply for this exciting opportunity.