Customer Service Representative

13 hours ago


Pingree Grove, Illinois, United States Taylor Maciaszek - State Farm Agent Full time
Customer Relations Representative

We are seeking a motivated and personable Customer Relations Representative to join our team on a part-time basis at Taylor Maciaszek - State Farm Agent.

Key Responsibilities:
  • Handle billing inquiries and processes with accuracy and efficiency.
  • Send personalized thank you, sympathy, and congratulations cards to customers.
  • Follow up on claims to ensure customer satisfaction and resolution.
  • Provide exceptional customer service and support to enhance the customer experience.
Requirements:
  • Must obtain insurance licenses.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational abilities.
  • Ability to work independently and manage time effectively.
Why Work with Us?

We offer flexible part-time hours, a supportive and dynamic team environment, opportunities for growth and development within the company, and the chance to make a meaningful impact on our customers' experiences.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are located in Pingree Grove, IL and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.

As a State Farm agent's employee, you will be responsible for and make all employment decisions regarding your employees. State Farm agents are independent contractors who hire their own employees.

Our competitive hourly rate is $22.00 per hour.



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