Multifamily Maintenance Specialist
2 weeks ago
Lion Real Estate Group is looking for a skilled Multifamily Maintenance Specialist to enhance our team at two of our owner-managed apartment communities.
(Recruiters/Agencies: Please do not respond to this ad.)
Lion Real Estate Group, founded in 2007, is a US-based investment firm focused on acquiring B/C multifamily properties in the Sun Belt states. With over $2.5 billion in real estate transactions, our co-founders have established a strong presence in the industry, managing over 6,100 units across various markets.
BENEFITS OFFERED:
- Comprehensive Medical Insurance (77% of employee/dependent premium covered by Lion)
- Dental Insurance (99% of employee premium covered by Lion)
- Vision Insurance (99% of employee premium covered by Lion)
- Voluntary Plans, including Life/AD&D, Accident, Critical Illness, Disability, Hospital Indemnity, and Pet Insurance
- Dedicated Benefits Concierge Services
- 401(k) Retirement Savings Plan with Company Match
- Generous Paid Time Off Policies:
- Vacation
- Sick Leave
- Bereavement Leave
- Holidays
- Paid Parental Leave
- Employee Assistance Program
- Perks and Rewards Program
JOB PURPOSE:
The Multifamily Maintenance Specialist plays a crucial role in shaping the community's impression on current and prospective residents. This position demands a commitment to high-quality customer service and professionalism while adhering to all maintenance policies and procedures.
ESSENTIAL FUNCTIONS:
- Adhere to all company maintenance policies and procedures.
- Conduct quality control checks on all completed work.
- Perform daily inspections of the community and vacant apartments.
- Complete service requests efficiently and cost-effectively.
- Respond promptly to emergency service requests.
- Assist in maintaining and repairing plumbing, HVAC, and electrical systems.
- Prioritize service requests and unit turnovers.
- Prepare vacant units for new residents.
- Maintain cleanliness and safety of community grounds.
- Ensure all work meets company standards.
- Assist with move-in and move-out processes.
- Communicate resident issues to management.
- Collaborate with the service team to maintain organized workspaces.
- Coordinate with supervisors for supply orders within budget.
- Prepare for property inspections.
- Follow safety protocols and conduct routine safety inspections.
- Maintain fair housing certification for maintenance.
- Ensure consistent attendance and availability for on-call duties.
- Deliver exceptional customer service to residents and guests.
REQUIRED SKILLS/ABILITIES:
- Strong verbal and written communication skills.
- Excellent interpersonal and customer service abilities.
- Organizational skills with attention to detail.
- Effective time management and ability to meet deadlines.
- Ability to foster strong relationships with suppliers.
- Team-oriented with a collaborative mindset.
- Ability to work independently and manage multiple tasks.
- Capability to thrive in a fast-paced environment.
EDUCATION & EXPERIENCE:
- High School Diploma or equivalent.
- Minimum of 1 year in residential maintenance or related field.
- Experience in multifamily property management is preferred.
- HVAC/EPA Certification is a plus.
- Valid Driver's License is required.
Compensation details: $25-$27 per hour, negotiable.
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