Secure Signing Coordinator

5 hours ago


Coraopolis Pennsylvania, United States Mortgage Connect Full time
About the Role

Mortgage Connect is seeking a highly skilled and detail-oriented Secure Signing Coordinator to join our team. As a Secure Signing Coordinator, you will play a critical role in ensuring the smooth execution of eClosings, working closely with clients, signers, internal staff, and external vendors to facilitate a timely and successful process.

Key Responsibilities
  • Communicate effectively with clients, signers, and internal/external stakeholders to ensure a seamless eClosing experience.
  • Coordinate and facilitate all aspects of eClosings, including audio and video recorded sessions, ensuring compliance with company and platform-defined standards.
  • Maintain strong relationships with clients, exceeding expectations through exceptional customer service and communication.
  • Provide technical support for the eClosing platform, assisting signers with logging in, completing pre-checks, and signing documents within the eClosing Room.
  • Work in a fast-paced environment, meeting deadlines and multitasking to ensure team goals and deadlines are met.
  • Work with minimal supervision, taking ownership of tasks and responsibilities to ensure successful eClosings.
Requirements
  • High school diploma or equivalent required.
  • 1-5 years of experience in the real estate or mortgage industry preferred.
  • eClosing experience and notary commission a plus.
  • Strong attention to detail, customer service, and verbal/written communication skills.
  • Proficiency with computers, including Microsoft Office and Google applications (Chrome, Sheets).
What We Offer
  • Competitive pay rates based on skills and experience.
  • Extensive benefits package, including medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short-term disability, and voluntary insurance options.
  • Paid holidays and generous PTO based on tenure.
  • Paid volunteer time and opportunities for community involvement.
  • Paid Maternity and Parental Leave.
  • 401K plan and robust continuous learning opportunities.
  • Work Perks Program, providing access to discounts and savings opportunities.
About Mortgage Connect

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a range of services. Our entrepreneurial mindset and commitment to innovation drive our success, and we're dedicated to our cultural values of Connect, Collaborate, Communicate, Care, and Celebrate. We're an Equal Opportunity employer, committed to diversity and inclusion in the workplace.


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