Client Care Coordinator

2 weeks ago

Saint Catharine, United States Addiction Recovery Care Full time

Are you seeking a fulfilling career in healthcare? Addiction Recovery Care, LLC (ARC) has been recognized as one of the top workplaces in Kentucky, reflecting our commitment to our employees and the community.

About Us: At ARC, we are dedicated to fostering an environment that promotes shared objectives and a collective mission. As a leading provider in addiction treatment and mental health services, we strive to enhance lives by offering opportunities for individuals to find hope and achieve their potential.

Your Role: We are looking for a Healthcare Specialist to become an integral part of our expanding team. In this position, you will play a vital role in client care, assisting with transportation, facilitating client activities, and collaborating with medical personnel during the admissions process.

Key Responsibilities:

  • Conduct daily vital sign assessments for clients.
  • Ensure confidentiality and adhere to company, state, federal, and HIPAA regulations.
  • Document information for insurance purposes.
  • Supervise residents for extended periods.
  • Monitor resident activities, including group participation and chore assignments.
  • Maintain a safe and supportive environment.
  • Exhibit a positive and professional demeanor towards residents, staff, and volunteers.
  • Manage crisis situations with composure and support.
  • Transport clients to various appointments as needed.
  • Administer drug screenings.
  • Act as a liaison among all client care areas, including medical, admissions, nursing, and clinical staff.
  • Assist medical and clinical staff to ensure smooth transitions for clients.
  • Collaborate with the Nurse Practitioner to safeguard resident health and safety.
  • Administer medications as directed.
  • Perform follow-ups with clients and referral sources as instructed.
  • Demonstrate punctuality and organization in scheduling and client relations.
  • Orient clients upon admission.
  • Uphold client confidentiality in compliance with regulations.

Qualifications:

  • High school diploma or GED.
  • Valid driver's license.

Preferred Skills:

  • Availability for evening, overnight, and weekend shifts.
  • Strong communication abilities.
  • Capability to meet deadlines and maintain schedules.
  • Understanding of addiction and mental health issues.
  • Familiarity with the 12-Step Recovery Program.
  • Proficiency in problem-solving and team collaboration.
  • Knowledge of the effects of alcohol and drugs on individuals and families.
  • Aptitude for recognizing medical emergencies and responding appropriately.
  • Awareness of emergency procedures for substance overdoses.
  • Understanding of withdrawal stages and necessary interventions.
  • Demonstrated initiative and accountability in achieving goals.

Benefits: ARC offers a comprehensive benefits package for full-time employees, including health, dental, and vision insurance, life insurance, a 401(k) plan with company matching, and generous paid time off policies.

Join us at ARC and be part of a mission that transforms lives through strong family connections, social responsibility, and meaningful career opportunities.

Equal Opportunity Employer: Addiction Recovery Care, LLC and its affiliates are committed to equal opportunity in employment.

ADA Disclaimer: This job description aims to encompass all competencies necessary for success in this role. Reasonable accommodation requests will be evaluated on a case-by-case basis.

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