Client Care Coordinator

2 weeks ago

Saint Catharine, United States Addiction Recovery Care Full time

Are you seeking a fulfilling career in healthcare? Addiction Recovery Care, LLC (ARC) has been recognized as one of the top workplaces in Kentucky, as determined by employee feedback.

At ARC, we are dedicated to fostering an environment that emphasizes shared objectives and a commitment to excellence. We have established ourselves as a leading provider in addiction treatment and mental health services, dedicated to enhancing lives and creating opportunities for individuals to find hope and achieve their potential.

We are currently looking for a Healthcare Specialist to join our expanding team. This role is pivotal in ensuring quality client care, facilitating transportation, engaging clients in activities, and collaborating with medical personnel during the admissions process.

Key Responsibilities:

  • Conduct daily vital sign assessments for clients.
  • Uphold confidentiality and adhere to company, state, federal, and HIPAA regulations.
  • Document information for insurance purposes.
  • Supervise residents for extended periods.
  • Monitor residents' activities, including group participation and chore assignments.
  • Ensure a safe environment for all clients.
  • Maintain a positive and professional demeanor towards residents, staff, and volunteers.
  • Manage crisis situations with a calm and supportive approach.
  • Transport clients to various appointments as needed.
  • Administer drug screenings.
  • Act as a liaison among medical, admissions, nursing, and clinical staff.
  • Support medical and clinical staff to ensure smooth transitions for clients.
  • Collaborate with the Nurse Practitioner to prioritize residents' health and safety.
  • Administer medications to clients as directed.
  • Conduct follow-ups with clients and referral sources as instructed by supervisors.
  • Exhibit punctuality and organizational skills in scheduling and client relations.
  • Orient clients upon admission.
  • Ensure client confidentiality in compliance with applicable regulations.

Qualifications:

  • High school diploma or GED.
  • Valid driver's license.

Preferred Qualifications:

  • Availability for evening, overnight, and weekend shifts.
  • Strong communication skills.
  • Ability to meet deadlines and adhere to schedules.
  • Capability to enforce program requirements and complete reports.
  • Understanding of addiction and mental health issues.
  • Familiarity with the 12-Step Recovery Program.
  • Competence in problem-solving, stress management, and teamwork.
  • Knowledge of the effects of alcohol and drugs on individuals and families.
  • Ability to recognize medical emergencies and respond appropriately.
  • Understanding of emergency procedures for substance overdoses.
  • Awareness of withdrawal stages and appropriate responses.
  • Demonstrated initiative and accountability in achieving goals.

Benefits: ARC offers a comprehensive benefits package for full-time employees, including health, dental, and vision insurance, life insurance, a variety of ancillary insurance options, a 401(k) plan with company matching, and generous paid time off policies.

Join ARC in making a difference in the lives of individuals and families through our innovative approach to recovery and support.

Equal Opportunity Employer: Addiction Recovery Care, LLC and its affiliates are committed to providing equal employment opportunities.

ADA Disclaimer: This job description outlines the essential functions of the position. Reasonable accommodations will be considered on a case-by-case basis.

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