Client Care Coordinator

2 weeks ago

Saint Catharine, United States Addiction Recovery Care Full time

Are you seeking a rewarding career in healthcare? Addiction Recovery Care, LLC (ARC) is recognized as one of the top workplaces in Kentucky, reflecting our commitment to employee satisfaction and excellence in service.

About Us: At ARC, we are dedicated to fostering an environment where shared purpose and collective goals drive our mission to provide exceptional care for our clients, patients, and team members. As one of the fastest-growing healthcare systems in Kentucky, we specialize in addiction treatment and mental health services, aiming to transform lives and create opportunities for individuals to find hope and fulfill their potential.

Position Overview: We are currently seeking a Healthcare Specialist to enhance our dedicated team. This role focuses on client care, transportation, and assisting with various activities while collaborating with medical personnel and facilitating client admissions.

Key Responsibilities:

  • Conduct daily vital sign assessments for clients.
  • Ensure confidentiality and adhere to company, state, federal, and HIPAA regulations.
  • Document information for insurance purposes.
  • Supervise residents for extended periods.
  • Monitor resident activities, including group participation and chore assignments.
  • Maintain a safe and supportive environment.
  • Exhibit a positive and professional demeanor towards residents, staff, and volunteers.
  • Manage crisis situations with a calm and supportive approach.
  • Transport clients to various appointments as needed.
  • Administer drug screenings.
  • Act as a liaison among medical, admission, nursing, and clinical staff.
  • Assist medical and clinical staff to ensure smooth transitions for clients.
  • Collaborate with the Nurse Practitioner to uphold the health and safety of residents.
  • Administer medications as directed.
  • Perform follow-ups with clients and referral sources as instructed.
  • Demonstrate punctuality and organizational skills in scheduling and client relations.
  • Orient clients upon admission.
  • Uphold client confidentiality in compliance with applicable regulations.

Qualifications:

  • High school diploma or GED.
  • Valid driver's license.

Preferred Skills:

  • Availability for evening, overnight, and weekend shifts.
  • Strong communication abilities.
  • Capability to meet deadlines and adhere to schedules.
  • Understanding of addiction and mental health issues.
  • Familiarity with the 12-Step Recovery Program.
  • Proficiency in problem-solving and teamwork.
  • Knowledge of the effects of alcohol and drugs on individuals and families.
  • Ability to recognize medical emergencies and respond appropriately.
  • Awareness of emergency procedures for substance overdose situations.
  • Understanding of withdrawal stages and necessary actions.
  • Demonstrated initiative and accountability in achieving goals.

Benefits: ARC offers a comprehensive benefits package for full-time employees, including health, dental, and vision insurance, life insurance, a 401(k) plan with company matching, and generous paid time off policies to support work-life balance.

Join us at ARC and make a meaningful impact in the lives of those we serve.

Equal Opportunity Employer: Addiction Recovery Care, LLC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

ADA Disclaimer: This job description outlines the essential functions of the position. Reasonable accommodations will be considered on a case-by-case basis.

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